The extra mile.
Nice to receive such a warm welcome on arrival. Then for us things went a tad wrong. Forgetting to unplug the car electrics resulted in a damaged 13pin plug. I couldn't even see how the plug came apart to re-aline and re-wire the pins. The warden offered moral support and with his guidance the plug not only came apart but the re-wiring was completed. A very big thank you to him for going the extra mile on an excellent site.
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