This was our first visit to the Carsington Site and our very first weekend overnight with our new caravan. We are both newbies and thought this site looked ideal. On arrival there were 4 other caravans' in the queue to get into the site - all of us were dealt with in a few minutes and were advised to go through the barrier and choose a pitch. Our pitch was at the top end (No.103) - only a few other caravans already there. Got everything prepared and then had a walk to the Carsington Water Visitor Centre - approx. 2miles. We had a chat with a few people who were very happy to give us any help as newbies (this included onsite staff. We asked if we could delay our departure by a couple hours as we wanted to complete a walk around the reservoir (8.5miles) This was not a problem as we had asked rather than just staying without asking. We would be happy to return and also recommend this site to anyone particularly if this would be their first visit with a new caravan. Thank you.