I phoned the site to check what public transport into Birmingham was like as I already knew that taking a campervan into the city was a sensible option. Lovely lady but was informed that transport to Birmingham was “great” with both buses and train options available. Booked immediately and given that information didn’t struggle to load bikes onto back of van. Got to site and the same lady checked me in. When I asked for a timetable for buses/trains was told not to bother with buses “as they’re not reliable” and that both train stations were over 1.5 miles away. Dragging two teens into Birmingham was hard, dragging them back loaded with stuff including milk/water/dinner was hell. My frustration is that I’d phoned ahead. As a site its lovely, very quiet and incredibly clean. However aside from a takeaway Indian/Chinese there is no local supermarket nearby after 4.00pm, which would have been fine if I’d realised. Agreed this might be my fault, but my perspective was marred by the idea of easy transport into town. In terms of family friendly I didn’t see a play area, but since I have teens I wasn’t looking. Equally there was absolutely nothing for them to do. I know that we’re not the Caravan Club’s target audience but I do feel all sites should be encouraging the younger generation a little more. Wifi was lousy, but equally not helped by the fact that I couldn’t log onto the site’s wifi, despite already having an account. This was not the staff’s fault. In terms of the staff, aside from the misinformation about transport they couldn’t have been more welcoming. Kudos to them all. DONT rely on the shop for anything more than sweets, cake and fizzy drinks. Certainly no veg, nor emergency meals and most frustratingly (after a hard drive there) no wine/alcohol. Also as I’ve said above, nowhere within miles to go and get said stuff in a campervan as the staff where unsure whether there would be suitable parking. If you’re kid free and in a caravan with a car that you can drive into the city or merely staying for a stopover then this campsite is amazing.