Coed-Y-Llwyn Club Campsite
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Wonder Wardens To The Rescue
Car99
Reviewed on 10/09/2024 14:49
CAMC,
Yesterday being the 4th September at approximately 17:50pm, I received a call from an employee of yours from the Coed-Y- Llwym CMC site asking in no uncertain terms as to an ETA, I explained politely, why my husband was running late and that I was not in the vehicle with him and that I would call him and get him to call back straight away. I explained that his ETA was probably just gone 8pm, at this point I was told off in no uncertain terms and lectured about the club expectations about ETA’s. I was also told arrivals after 8pm would not be welcomed and that she expected a call to update his ETA! As a member of the CMC, I do not expect to be spoken to in such a rude manner, the fact that she phone my phone number and not my husband, who by the way made the booking is astonishing in the first instance, and indefensible, also as a member of the CMC, I do not expect to be the punching bag of someone having a bad day! I say this on the basis of when my husband arrived at approximately 1934pm and quizzed the relief manager, who had mentioned it had been a bad day! Please take this complaint seriously, as right now I am incredibly angry at being involved in an arrangement that had nothing to do with me in the first instance, this call should of been made to my husband and not myself. I look forward to and await your response.
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