Just returned from a brilliant stay in London that began with a nightmare journey. We were due to arrive on Wednesday night and we left in plenty of time to arrive by the 8pm cut off time or so we thought. A fire closed the M1 and we were diverted onto the A14 and A1. A phone call from the site put us at ease when he told us that he would stay open longer. Then an accident on the A1 saw us stationary for two hours. Stressing, we rang the site and was told by Andy that we could ring the bell when we arrived and he would be there to sort us out which took all the stress out of it. We arrived at the site at 9.45pm and before our wheels had stopped turning Andy was there allowing us to pitch on the site as there were still people waiting to arrive! The no 3 bus was used to go into Central London dropping us off conveniently near the Houses of Parliament with visits to Buckingham Palace, St Paul's Cathedral and a West End Show. We used the car to visit Kew Gardens and Hampton Court Palace avoiding the ULEZ. Looking forward to using the site again if it remains open. A great few days after a nightmare start. made easier by the brilliant staff.