To the reviewer who was not impressed by losing his unmarked pitch and took a dislike to the site staff - if you read the reviews left by other members about the site managers you will see that almost all can't praise them enough and I totally agree, so I am at a loss to understand why your experience of them was so totally different. If you had read the Club Rules you would know to leave something on your pitch once chosen if you are then going off site straight away to ensure no-one else takes your pitch. It makes perfect sense. The fact that you didn't do so is nothing to do with the site staff, or the lovely family who set up on what they thought was a vacant pitch as there were no signs or items left on it to say it was already taken. To then have a go at them who had not actually done anything wrong was completely unfair and unwarranted. Hopefully you have learned a valuable lesson and will perhaps now take a little time to read the terms and conditions for future reference. With regard to the chemical emptying point being 'disgusting' I have never once experienced this as all the facilities are always spotless when I have used them what ever time of day or night that may be. I'm sorry your experience wasn't great but trying to blame someone else for your mistake is unfair. Great site, great site managers and spotless facilities, everything I ask, and receive, from a Caravan and Motorhome Club site.