Very nice site. This was our second visit. All was going well until I slipped in the shower and had a nasty fall, which resulted in a huge bruise, but thankfully nothing broken. I thought he wardens needed to know about a potential hazard, so went to reception to tell them. I was stunned to receive a very rude response from the “stand in” warden, to the effect that all showers are slippery and it was my own fault. She was very, very rude and we will not be returning. Although I didn’t ask at the time, I feel sure that it should have been logged in an accident report book.