30 replies
Tinwheeler replied on 06/06/2019 22:03
huskydog replied on 06/06/2019 22:08
Posted on 06/06/2019 22:03 by TinwheelerI suspect M knows that, like many of us, if you encountered a warden having an off day you would simply shrug it off, Easy. π
Posted on 06/06/2019 22:08
Why should "we" the customer have to suffer just because the wardens got the hump ?
If you went to a restaurant and the waiter just threw the plate of food down on your table ,because he/she was having an off day would you just shrug it off ?
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replied on 06/06/2019 22:21
Posted on 06/06/2019 22:08 by huskydogWhy should "we" the customer have to suffer just because the wardens got the hump ?
If you went to a restaurant and the waiter just threw the plate of food down on your table ,because he/she was having an off day would you just shrug it off ?
Posted on 06/06/2019 22:21
Who said anything about a warden having the hump? Personally I have never received poor service on a site. The nearest I have seen to a warden having a bad day is one who seemed deep in thought one day and not his usual cheerful self. I have no idea what might have caused it but cannot say that I was too greatly upset.
Tinwheeler replied on 06/06/2019 22:21
Posted on 06/06/2019 22:08 by huskydogWhy should "we" the customer have to suffer just because the wardens got the hump ?
If you went to a restaurant and the waiter just threw the plate of food down on your table ,because he/she was having an off day would you just shrug it off ?
Posted on 06/06/2019 22:21
Not quite the same thing, Husky.
If a waiter did that, it might ruin your dining experience but I'd not let a run-in with a warden on arrival upset me or ruin my stay. You’re dependent on the waiter to provide the various courses of your meal throughout your visit but you have no further need to interact with the warden once booked in.
I would be realistic and, if circumstances warranted it, report the issue to head office. Otherwise, I’d forget about it and not dwell on it to the extent of writing about it here.
Cornersteady replied on 06/06/2019 22:34
Posted on 06/06/2019 22:34
Like others never had a bad warden, perhaps one's own bad mood makes others appear in an equally bad mood when really that isn't the case?
But best thing to do is to stick to the rules, and yes phone ahead if your running late.
Seeing most others reviews on this site talk of great welcomes:
The wardens were friendly and welcoming
Wardens were so friendly and helpful
The wardens were brilliant, very helpful & patient.
huskydog replied on 06/06/2019 22:42
Posted on 06/06/2019 22:21 by TinwheelerNot quite the same thing, Husky.
If a waiter did that, it might ruin your dining experience but I'd not let a run-in with a warden on arrival upset me or ruin my stay. Youβre dependent on the waiter to provide the various courses of your meal throughout your visit but you have no further need to interact with the warden once booked in.
I would be realistic and, if circumstances warranted it, report the issue to head office. Otherwise, Iβd forget about it and not dwell on it to the extent of writing about it here.
Posted on 06/06/2019 22:42
Sorry ,but I see it as the same , it's called "customer service " wether you see that person only once or interact with them several times , it's first impressions that count . I'm not knocking wardens ( they do a good job ) but sometimes the way they handle people could be better
I know that some customers can be difficult, I have them in my shop , but there are courteous ways of dealing with it , and then go out the back and scream
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Tinwheeler replied on 06/06/2019 22:45
huskydog replied on 06/06/2019 22:52
Posted on 06/06/2019 22:45 by TinwheelerOh well, no need to be sorry. π
Tinwheeler replied on 06/06/2019 22:59
Posted on 06/06/2019 22:52 by huskydogI put the word "sorry" as I didn't want my post to appear argumentative,as working in retail I just like to see good customer skills
but now I'm off to my kennel to bed
JVB66 replied on 12/06/2019 16:06
Posted on 06/06/2019 19:40 by huskydogThe customer is always right , ......unless you belong to the caravan club
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