Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Great site apart from chip van

Excellent site great for family fun days on a race day. Shame that when we arrived we found that a chip van was on site on the Saturday. We decided to give it a try and wish we hadn't. I have a lactose intolerance and asked the woman who it transpired was the daughter. She had no idea so asked the man that was cooking it who I found out was the father. Well I'm glad I don't have a dad like that. He was very obnoxious towards her and didn't care that I was asking, he wasn't prepared to even check. My husband is a very tolerant man but on this occasion even he couldn't deal with the attitude. So we walked into town and tried a few chip shops but they couldn't accomodate me but were very helpful. We ended up in McDonald's! However this would not stop us from coming back to the site we just won't be going to the chip van. The wardens were great too.

Comment from the Club:

The owner of the chip van has been in touch as he was very concerned to read your review and wanted to clear up any misunderstanding as he works hard to ensure his customers are happy with their service. He misheard you and thought you had asked for gluten free batter which unfortunately they don't do. He thought he had advised in a friendly manner that unfortunately they didn't have gluten free batter but apologies if you thought this was not the case. 

Reviewed on

9 reviews

2 Helpful notes

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Thebest replied on 15/09/2019 12:44

Posted on 15/09/2019 12:44

Sorry but following updated about this review i thought the person enquiring asked if we did gluten free products not lactose intolerance. No we don't use dairy products in our batter because I was busy we had crossed wires and l am not rude or obnoxious that is the way I am so take it how you wish. I have served thousands of people and had very few complaints over the years. I will talk to my daughter on allergies so this issue will not arise again. If you wish not to try my food fair enough that's your choice. 

replied on 01/10/2019 10:16

Posted on 01/10/2019 10:16

Thanks for the reply however I was told by yourselves that you had a problem with his attitude before. Though we would definitely visit the site again, he hadn't misheard what I said he just couldn't be bothered! So he won't be getting any custom from us.

Thebest replied on 11/10/2019 12:05

Posted on 11/10/2019 12:05

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