Site itself is good, road noise can be loud, tv reception is very poor possibly due to trees. Just spent two weeks in Henley, on last weekend we were gently kicking a ball with 2 year old granddaughter when I was told ball games are not allowed by warden who was rather obnoxious in her approach. Families had been playing ball games all week but no one else was approached and told to stop. One family even had a volley ball net, is this game using a ball.. The wardens in my view did not really promote the ethos or aims of the caravan club, they were not really approachable, the male warden even told me to go away. There is a 5 mph speed limit around the site, quite rightly so. But the many self and electric propelled scooters went faster than 5 mph, is this really safe. My family will not use this site again.

Comment from the Club:

Thank you for your review, I am sorry to learn you were unhappy with the service received from our Site Staff. Our Site Staff are the face of the Club and providing excellent customer service is something that we always strive for. We always welcome the opportunity to formally review any disappointing experience and we would ask that members send this in writing to us rather than leave site reviews as the site reviews are designed for a review of the site and your experience as a whole and may not been seen by the correct department. Further details of our feedback, complaint and compliments procedure can be found on our website here: https://www.caravanclub.co.uk/contact/compliments-and-complaints/