We arrived at 12:55pm and were turned away. When you’ve been travelling for over six hours, this is not ideal. The roads leading from the campsite both left and right are very narrow and dangerous and as a result traffic built up and bottle necked outside the site as everyone then turned up at once as many people had been turned away. We’ve damaged the back of our caravan having to turn around after being turned away at 12:55 pm. The staff on the site are absolutely lovely, but for the sake of five minutes we now have £500 worth of damage to repair to our unit as there is nowhere to stop or pull into. It was suggested we nip into town which is 5 miles away while we waited but with a van and a 21 foot caravan that’s not really possible. There’s little things like hand and hair dryers not working and showers not working in the toddler room but those things can easily be sorted. Also, It’s a such shame they’ve done away with the arcade as well but the prices remained the same, so there’s only the pool now and that’s not ideal on a rainy day. The staff however despite this were lovely and I haven’t a complaint about the high level of customer service that was offered by them, they were all lovely and extremely helpful and polite. It’s just a shame we damaged our unit significantly turning around in a road not fit for that Purpose for the sake of five mins and it was five mins because the staff member held up 5 fingers. Not sure we will come back next year as we don’t want more damage to our van.