Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

Disappointing experience

Due to no expected traffic hold ups, we arrived outside the site at 12.50, we did not enter the site but drove up the road and found a parking space with no parking restrictions and did not cause any obstruction. We entered the site at 13.01 to find that another caravan had arrived before us. When we went to book in we were told in no uncertain terms, that the site had already received a phone call about us. When I asked the lady site manager what the problem was, she told us that we should not park where we did and somebody had complained. She then went on to say that as the council would not get involved in the parking dispute - then she had to police it. When I asked her how she can police it when there are no parking restrictions in the road, she then accused me of arguing with her. I explained that I was not arguing but merely asking a question. She then accused me of inconsiderate parking. She then became rather emotional and offered to cancel our booking and we could go, in a very abrupt way. Later I found that there are instructions printed in the information room advising members that - if they happen to arrive early, not to enter the site but to park in a safe space nearby... which is what I did. In 38 years with the club, I have never had a problem like this before and it really soured the whole holiday.

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7 reviews

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Tinwheeler replied on 22/10/2022 17:01

Posted on 22/10/2022 17:01

Well done for not entering the site early. It sounds like a bolshy resident didn’t like you parking where you did but it’s not for a site warden to police parking on a public road. He/she has no jurisdiction there at all. 

Incidentally, I wonder what bright spark put the notice about parking instead of entering the site in the Info Room? The very same Info Room you don’t have access to until you’ve entered the site! I don’t think we need 3 guesses.

I suggest a formal complaint to Head Office is in order rather than relying on someone spotting your review.

replied on 23/10/2022 10:46

Posted on 23/10/2022 10:46

This sounds to me more like a very exhausted warden who has had an exceptionally trying and busy season, compounded by all the club have thrown at her and sucked it up and smiled, reaching the end of her quite often long tether, just waiting to finish the season and get her sanity back! Site staff are still human. Well done all site staff for lasting the season 👏🥳😊