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Lisvaneblue
Reviewed on 26/06/2021 13:34
colin417
Reviewed on 14/06/2021 17:50
Firstly this is not meant for any reflection on the site. We have not yet visited the site, but the wardens were absolutely charming this morning when we phoned. We were looking for some all year storage and we saw a new service on the Caravan Club Website which offered a Store and Tow Service for £25.00. Perfect we thought for us. But then it went downhill. This it said was currently being offered at both Looe and Ramslade. So imagine our surprise when we asked about Storage and this new service that the Wardens advised that they were not aware that this was being offered at their site. Obviously the Caravan club had not bothered to tell them but was advertising this as a service on their website. I have downloaded a copy. We spoke to the storage team at the Caravan Club this morning and even they were not aware that this service was being offered and had to check the website themselves. What an absolute shambles. They have now gone away to investigate further and they are not sure when someone will come back to us and confirm they are offering this service or not.
Comment from the Community Manager:
We apologise for the miscommunication and we would like to assure that the site staff at Looe are now fully aware of this new service and are more than happy to help with any queries.
MALC416
Reviewed on 23/04/2021 13:26
