Having like many others we spoke to, been given incorrect information about the pool being open, the wardens blamed it on 'Boris'! Not really fair when we have already visited open air pools in the last few weeks. Indeed head office were still saying pools open on site. This appears to be either confusion or laziness by the wardens on site who I see also have messed up with store and pitch as well. Of course we all got charged full price despite lack of open facilities, but I guess that is to be expected so Club can improve facilities. This however is where, Looe, for one has not bothered to use the lockdown to improve facilities. A farcical situation where service points are closed, as they couldn't get a wiring system for showers sorted properly, so now a mass of people queuing at the open water points, chatting , in a non Covid safe way, and dozens of people using same taps. Also, having to watch our older and less able members on disabled pitches having to struggle up and down the terraces. But having stayed on the service pitches a couple of years ago and decided they are just to noisy and shaded due to the play area opposite, we decided to try the new part this year. Well what a nightmare! 1st pitch, drive on ramp on left, dug out gravel on right and still not level. Front legs, 3 inches off the ground, rear legs at maximum with 6inches of blocks. So being one of the idiots that brought a blow up awning with me, no chance to pitch it. Even my Isabella would not have coped with this. 2nd pitch, similar problem. Luckily someone left late on a pitch near toilet blocks, not ideal as no grass area but at least could pitch awning. Why oh why did they not sort pitches during lockdown? You expect to adjust and maintain terraced sites so hardly unexpected. The odd couple of centimetres or even inches is reasonable, but 150 mm or 6 inch over the width of a caravan is ridiculous. And a foot over the length of a 7 metre van is hopeless. I'd happily pay another £10 a night to stay here if pitches were sorted, and pool open. You wouldn't lack customers as people were saying they struggled to book. Get it sorted and charge a market rate until the work pays itself off. The rest of the site looks good but I spoke to some who said grass pitches a nightmare also. But it's grass so I expect that, it's why I always book a hard standing pitch. No apologies from wardens for any shortcomings, just blamed it on Boris! Don't think he lays the pitches.