We stayed for 4 nights during the February 2019 half term and had an amazing time. The site has been so thoughtfully designed it made the stay so easy and relaxing, small grumble that ALL of the landfill and recycling bins are at the entrance but it made you be organised and keep taking small trips. The serviced pitches are fantastic and the space is a huge bonus, everything was very clean. The toilet cassette cleaning machine is great, dare I say a little bit expensive at £4 a clean, but if you use it early on you can then empty it down the black waste at the pitch's service point providing you have green chemicals to refill afterwards. The playground was very popular with the children. The pizza's were gorgeous and 2 pizza provided plenty of food for 2 adults and 2 children. There was a bit of a wait but that's to be expected when they are made by hand to order, worth the wait. All of the restaurant staff were very helpful and polite. Reception staff were equally polite even when there was a queue of people to deal with. Booking of activities was vague, everything is online which is a disappointment because when we are away we try to avoid going online for everything. Leaflets on arrival like the Spa treatments would have been helpful. The Hot Springs pool was great, who'd have thought you would be swimming outside in February - a refreshing change and the hot tubs were a welcome treat afterwards! Overall a fantastic site, yes a little bit expensive but very well designed with great facilities we will be staying again.