Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Disappointing

We love Malvern, however, the main reason we don't visit more often is due to the lack of bus service near the club site. As we are motorhomer public transport is a must. This time we decided to push the boat out and bring the car too. It worked very well and we made full use of it and had a great time despite the weather and few issues. Our main issue was due to the site closing on Monday 7th for the winter. We were fully aware of this when booking but wanted to stay before it shut down and hoped it would be peaceful and not near any fireworks. We did hear a few but they were in the distance and not any fault of the site. The main issue was with, the wardens packing up early before 12noon on Monday 7th. We can fully understand they have a job to do and want to get it done but we were told the site was fully open til 12noon on 8th and we had paid for it. In the event, there were only 7 of us left on Sunday night and at the time of us leaving at 10.40am on 7th, we were the last but one. Because of course the toilet block closed for cleaning between 10.30 and 12noon so really you might as well have said the facilities were no longer available after 10.30am and not 12noon! But we felt very rushed and unwanted as all pegs were removed, lights removed, the 2nd toilet block was shut on arrival anyway. The nearest bins and recycling were removed by 9am, all the dog poo bins were sealed up by 10am!!! I had to ask a warden where to put it! It really was not a nice relaxing experience. The wardens were nice don't get me wrong but all these jobs should have take place after 12noon NOT before. There were still 2 sets of wardens so plenty of manpower to get everything done. I shall be sending a complaint in and posting on the chat on FB just to serve as a warning to others.
Motorhomer

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