Have stayed on this site three times in the past few months, in a campervan towing a small car .First two visits were brilliant with extremely nice and helpful staff (Zoe and Sam). As is often the case at club sites, we were told “find a pitch you like and just let us know which one you’re on”. Having done this and found the pitch we preferred, went back to the office and told them which pitch we had picked. The site was quite busy but by no means full. On the second occasion we already knew the pitch we wanted - it was the one we’d previously used so, as it was free, that was the one we used. Now to get to the point - last visit (16th &17th Nov) - we booked in, asked if “our” pitch was free - it was - so advised the new manager ( Zoe and Sam had gone) that’s where we’d be. As you’d expect, at this time of year the site was less than a third full so what’s the issue? Well, as we were setting up on “our” pitch ( white pegs ie hard standing with awning) along comes the new manager to say there is a problem - we’d booked a pitch with no awning (blue pegs) so we couldn’t stay on the white peg pitches. He was quite correct, I had indeed booked a non-awning pitch because we would not be using our awning due to the weather but, and here’s the rub, when I asked if the site was fully booked for our two night stay, it wasn’t. So, would it have been a problem for anybody if we’d used our preferred pitch? You’d probably think not but - Yes, because we’d booked online and there could be another 30+ members suddenly coming for those two nights who’d also booked online so those white peg pitches had to be kept free. “It’s your fault because you booked a non-awning pitch, not mine” Of course the new manager is absolutely correct and Rules are Rules so what am I rabbiting on about? Could a little bit of common sense have prevailed? “Our” pitch wasn’t used nor the four adjacent during our stay. When we left on the Saturday morning there were at least 25 unit on this 49 pitch site. Anyway, the moral of this tale is - it’s NOT a criticism of Minehead Club site, which we definitely will use again, but a warning to everyone - make sure that you book the correct pitch! Alan Ingram Weston super mare