We only stayed for 1 night as a place to sleep on our way to South Wales and we were glad that was the case. We booked a non-awning pitch and by the time we got there there were only 3 left, which were side-on in between pitches on either side. We were totally overlooked on all sides with no privacy and it felt like we were pitched in a lay-by. When we arrived we were asked to put a mask on to go into reception by a member of staff who was not wearing one herself, which seemed strange. Although I understand the need for site staff to protect themselves, where is their regard for their guests? The facilities need upgrading but we’re clean. The site is relatively peaceful and close enough to the sights of Hereford and the surrounding area, if you were staying longer. Another member of staff did offer us some helpful advice when we were leaving. Overall, not what we’d hoped for.