For years my wife and I threatened to get a wee campervan and tour Scotland. Well, recently we got a van and set about doing what we'd threatened. As complete novices we decided to try a night away first - to try out the van and see what was what. We decided not to go too far from home and settled on Oban. My wife organised the booking and was extremely impressed with the friendliness and helpfulness of the office staff. With the booking secured we headed up. Upon arrival I too was impressed with the office staff. Exceptionally hospitable and very, very welcoming. When we said this was our very first trip they changed our pitch to one down at the front, on the lochshore - the views were stunning. That wee touch alone meant alot to us. The facilities on-site are phenomenal. The toilet block is pristine. But the views!!! We went in to Oban which is barely 10 minutes along the road and enjoyed all the shopping and facilities it affords - I've been there umpteen times and it always pleases. Back to the site and we settled in for our first night in the van. All went well until around 5am when a beeping sound roused us from our comfortable slumber. Much moving and faffing about traced the noise to an inverter that was going mental. It turned out we were unknowingly draining the vehicle battery and would need a jump-start to get it going! We crawled back under the covers and caught up on our sleep and later on that morning I headed up to the office to seek help. En-route I met one of the rangers and explained my plight. Within minutes another ranger arrived with jump-leads and got us fired-up - with a wee explanation of how to set our switches correctly! As a first excursion it had everything. But, the overriding memory was the friendliness of the staff. Sure, the views are out of this world, but the people made it; and we'll always be grateful to them for making it so memorable.