One of the best sites we have stayed on. Superb location ,great constantly changing views over the bay and lots to do in the stunning area nearby. The shop is good and staff brilliant apart from one who (literally) told off a very helpful lady, belittling her in front of us and other staff for trying to find an up to date phone no. for us through directory enquiries. It was embarrassing and upsetting for all of us but particularly for the m.o.staff concerned. If this woman is in charge then she needs to develop better management skills by making staff aware of policies and treating people (including customers) with courtesy and respect. She is lucky to work with people who show such customer care and initiative. I was hoping to speak to her directly but didn't manage to see her before we left. What a shame!