Found the staff at this site to be rude and unwelcoming. Reception apparently closes at 3.30 pm despite no mention of this on the club website and in the booking confirmation emails we received; and as we arrived at 3.40 pm were given no welcome just subjected to a telling off!!! We were rushed into choosing a pitch and to report back with our pitch number immediately as the site wardens were going off duty. Apparently there are 4 resident wardens according to the signage so why reception is not open for longer hours the Caravan & Motorhome Club need to investigate. The site is in 3 sections but most of the better pitches in each section are reserved for seasonal long term bookings. Recycling and waste water / elsan disposal areas are clean and tidy. All grass pitches, grass needs cutting, very uneven in places. The site is very quiet and peaceful but is quite isolated. Nearest town is Rothbury which has all facilities. Not a great experience will not return.