We’ve been caravanning for many years and have never met such unfriendly and rude staff. The site entrance was uninviting with large potholes everywhere; a few flowers or shrubs would have helped lift its appearance. The hardstanding pitches were unkempt & covered with weeds as was the paved area around the toilet block. The factory by the entrance billowed out black smoke for much of the day and although the smoke did not affect us, it was unpleasant. Unfortunately, there was a gathering of travellers staying 8 miles away at Oakham during our visit. The police advised that pubs should close their door for the extent of the travellers stay & consequently, the two village pubs closed. The campsite advised that all Rutland pubs were closed, but this was incorrect as we visited a pub in Rutland just 3 miles down the road. When returning from our visit to the pub at 8:45pm we could not enter the site as the barriers were barricaded with heavy machinery. We phoned the emergency contact number and after much discussion the barricades were reluctantly removed. The employee Fred’s attitude was unapologetic as apparently everyone on site knew of the deadline of 9pm (we returned at 8.45pm!). At no point did any staff advise us of the deadline. It is unacceptable to expect holidaymakers to have to return to site before a reasonable time in the evening. We appreciate that an increased level of security is desirable, but this should not be to the detriment of the guests. We were told by Fred to leave our car outside of the site until morning. Given the site’s security concern, then surely any cars left outside the site would be equally at risk. We certainly won’t be visiting here again. Having reads the latest reviews on the Caravan Club site, clearly, we are not alone. in our assessment.