Had an enjoyable week over half term at Southlands. The wardens are always friendly and helpful. This site is always very peaceful and therefore perfect for some downtime. It is one of our favourite sites to visit. We have visited this site a few times before and have never had a problem getting on the site a bit early when the ferry crossings arrive, until now. Head office now impose a 'one rule, fits all' policy and therefore you are unable to access the site until 1pm. Whilst this works ok on mainland UK sites it does not work on this small island. There's only a small number of caravans permitted on each ferry crossing and therefore it is impossible to arrange arrival exactly when the head office rules state. By nature of the island the roads are small and therefore there is nowhere to stop with a large caravan on tow. Our ferry was one hour late arriving but still we spent 55 minutes driving around the island killing time until 12 o'clock (this is when the wardens allowed access in the short term, since the arrival time change). We had been turned around at the site by the Wardens(not their fault) because they have been instructed that this is what has to be done. This is especially crazy given that it is the club arranging the ferry crossings and therefore are fully aware of the limited travel option. Head office really need to sort this out for Island stays otherwise it will just deter people from visiting. We were only one of many caravans driving around the Island killing time on this day.