When we arrived we told we were not booked in here,, we booked 10.30ish, told no your not, there are more than 1 firs you know, yes but we have definitely booked in here, no you have not but you can stay but you will have to pay again, we then showed her my bank on my phone where the money was taken from, her reply was, thats not us we are not the caravan club ltd you've been on a rogue site caravan club is not limited company, so she clearly doesn't know who she works for, top & bottom of it is women VERY RUDE!!,NO APPOLOGY WE LEFT A DAY EARLY we were VERY uncomfortable staying there any longer NEVER felt so unwelcome on either caravan club site or any other!!