The toilets and showers at the Thirsk Racecourse site are appalling and are an accident waiting to happen. I am shocked that the Caravan Club think it is acceptable to expect members to use them. I have been a member of the club for 20 plus years and have never encountered a toilet block like this. To say it is shabby and dangerous is an understatement. It made my flesh creep to use these facilities. Beware. I do wonder if the Caravan Club have even been in this toilet block in the last 20 years. I am old enough to remember places like this in the 1960's. But that was 60 years ago. This is not acceptable in 2023. Having tried initially to leave a review on the Club website I was not able to do so. I left a review on Trustpilot instead as I was so cross. Eventually the Club responded by basically suggesting I was using the website incorrectly, was logged in incorrectly or not at all. I knew I was doing everything right but they were rather unpleasant with me. It transpired eventually that there is a known problem with the club site that means that some longstanding members , like me, are not able to leave reviews. If they knew about this why then were they so unhelpful and frankly insulting towards me. It seems to me that there must be many members like me being precluded from using the review feature. I have still however, had no response to my original complaint / comments regarding the toilet block at Thirsk. It's pretty grim being a member of the Caravan Club these days. It's like wading through treacle. The website isn't fit for purpose and the attitude of the Club is increasingly hard to take. I have gone from loyal member to ex member very rapidly.