On arrival you go into reception to pay for your stay and are shown on the map where there are available pitches, you then go into the site and choose which one you want. You then go back to reception to let them know. We opted for a hard standing pitch after reading other reviews about many of the grass pitches being on slopes and headed straight to one of them that were hard standing. We were on pitch 122 at the end of the cul de sac which meant it was very quiet, also there was plenty of space and we got sunshine from the morning until early evening (we then needed to move across to the opposite side with our chairs, which because that pitch wasn't taken we were able to do). Looking around the site there did seem plenty of flat grass pitches which my daughter and dog may have preferred. Although some of the grass pitches seemed to offer less privacy so we were pleased with our choice. Near to our pitch was the dog walk, it is great, a maze of woods and flowers where your dog can be off the lead. I found it to be very clean of mess so that was good to see. Obviously there are dog bins provided for tidying up after your dog and us owners need to ensure that we do our bit in keeping it nice. If you want to go on a longer walk there are a few to choose from (the walks are up on the wall in the laundry room.) We went on an hour walk to Perran Sands beach & into Perranporth which was really pleasant. It is good to have a stunning dog friendly beach within walking distance. Otherwise there are circular walks that you can do which are about 50 minutes (so not quite as taxing.) The toilets and shower block were clean. Overall the shower pressure was good and there was plenty of hot water. There is currently a system in place due to the coronavirus risk to limit the numbers in the block to 6 at a time and then within the block every other toilet/shower is not in use. There is hand gel to be used before and after entering the facilities. Unfortunately but understandably, the Caravan Club have decided not to open up the playground (which looked good fun.) I would probably have rated it higher for families if this had been open. Overall it is a site my family and I would be keen to go back to. Obviously the sunny weather made it even more enjoyable! Our first trip out since February and we were very pleased with our choice.