Just back from 2nd stay this year. Lovely staff. ALL of them. One great shower block. Very clean and more than adequate. The other is temporary and are portable cabins. Whatever time you are asked to arrive….people will always come earlier. No you can't reserve a pitch but the plus side of that is that you can extend your stay if you wish so and stay on the same pitch. People complain too much these days but remember it is camping and not staying in a 5* resort. If I could I would happily stay there for longer than allowed. Love love love this site and can’t wait to go back there next year. Thank you again to all of the lovely wardens who really work so hard and always had time for us.