we have just spent 10 nights here arriving on saturday 15/8/15, to the best welcome we've received from a site. they advised where to pitch up etc and gave us a choice of how we could pitch, this gave us an option to take in the fantastic views. we were on pitch 30 right next to the babbling brook, it was absolutely beautiful midges and insects aside( advise insect repellent on site ). the dog walk although not actually on site was great for walking us and the dog enjoyed many a stroll up there.There are two toilet blocks and although a little update maybe required they were always clean with plenty of hot water. staff always working to tidy the city and keep it well landscaped. Going out, only a few miles from ullswater, 15miles roughly from both penrith and keswick.lots of info in th information room, but we would recommend a pub called the old mill its about 15 minis away ask the reception team for a card. but i would say without hesitation asa must go would be the boot and shoe in grey stoke again about 15 mins away i would advise booking and the food is amazing with huge portions, and to add to that very reasonably priced with great staff. Had act issues whilst there the staff recommended a garage (braithwaites in Newbiggin) very helpful beyond the norm helpful and again very reasonably priced.all in all a great holiday, and as always we decided to look at a few of the other sites we looked to know did we make the right choice, we both felt that hands down we had made the best decision to stay at Troutbeck Head. will go back again without hesitation but try and take some good weather with us next time.