We found the staff helpful. The shower block was good and clean. Bread and croissants are available in the site reception. The only strange thing about the site is the single water tap. It is located in a large post type pull out hose feed unit (used for motor-caravans) in a section of hard standing used by motor-caravans, and it was a long way from our pitch. I used the tap in the toilet emptying room. Our pitch was on the upper section overlooking the river, with a lovely view. The lower section may be susceptible to being damper on occasion as it is closer to the river. During our stay we had the hottest and driest weather in Europe. We did not find the traffic noise disturbing, but you could hear it. The advantage of the site is its closeness to Colmar, and we were able to easily cycle into the city in 10 minutes. We enjoyed exploring the city on several days., We find that sites in Europe tend to be different to Caravan Club sites, and you just have to 'go with the flow' with some of their foibles. I would not put want to put other members off staying on this site, which has many advantages if you wish to visit this very interesting area.