Rated 4 of 5

Rated 2 of 5

Peace and quiet

Rated 1 of 5

Facilities and cleanliness

Rated 2 of 5

Location

Rated 1 of 5

Good for families

Disappointed

To say we were disappointed with this site was a understatement, it needed a good clean from the roads and paths to the shower block, the washing up areas were dirty and worn out, these needed replacing. other parts of the site were showing signs of excessive wear and a total lack of maintenance, the roads were suffering from pot holes and some pitches looked as if the grass hadn't been cut in months. The children's play area was dangerous with broken furniture, you could not use the basketball area as it was used to store logs. The shop was not open when we arrived and no information available, the bar was disappointing, the free wifi was non existent. The pitches varied in size and aspect I have no idea as to how you were supposed to site a caravan on some of them. There was a large number of pre erected tents which no doubt are operated by the site on behalf of other companies I would have been most upset if I had hired one of those on this site as most were in need of a good clean. We had research this site via the Internet and  through caravan directories i only wish we had read some more of the reviews before we booked as we had a most disappointing stay we will not be returning.

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EmilyC replied on 12/04/2017 15:09

Posted on 12/04/2017 15:09

Hello, 

I am sorry to hear that you were so disappointed with Château Le Verdoyer. We do inspect all of our overseas campsites every year, so I was surprised to read this review for this very popular campsite. As you were so disappointed I did pass your message on to the site, please see their reply below.

Reply from Château Le Verdoyer

Bonjour,

I am sorry for the nightmare it must have been to stay at our site... and i am very surprised and wondering if may be you were staying here in the closed period...

you are mentioning so many details which i won't be able to respond one by one... but clearly i don't recognize my site. there should have been a reason for all this, and i am sure that if you had taken a few minutes to come and ask for the owner, we would have found a reason and a solution to make your stay agreeable...

You mention the reviews you should have read more carefully, but i know that most of them (and on every review platform) are much more positive than yours...

Someone might be "unhappy" and disappointed (i know we cannot please every guest coming here), but the number of good reviews, good points, and more important to me than these figures : the number of guest coming back every year allows me to think that we are not as bad as you want to let us think.

Best regards