Caravan and Motorhome Club - putting members first

Caravan and Motorhome Club - putting Members first

The Caravan and Motorhome Club provides fantastic, well-maintained holiday campsites in a variety of amazing locations for its 1.1m members and guests.  But have you ever wondered how they provide this service – and what goes on behind the scenes?

Every time someone pays a membership fee, spends a night on one of the Club’s UK or overseas campsites or takes out Caravan Cover or one of the Club’s insurance products, that money is invested in the Club, its facilities and future.

The Club is run by an Executive Committee made up of volunteer members.  In turn there is a Club Council (again made up of volunteers) containing representatives from each of the Club’s 10 Divisions and Regions and up to 30 Nominated Members. Its role is to act as an advisory body to the Executive. The Executive Committee manages the affairs of the Club and also delegates some responsibilities to separate Committees that cover various areas of the Club.

Following the Club’s AGM at the end of October, the Club’s Executive members are:

David Turner, Club Chairman

Alison Woodhams, Club Treasurer

Greg Potter, Vice-Chairman

Ann Marie Ward, Vice-Chairman

Mark Sinclair Watson, Vice-Chairman

Edward Baxter

Selwyn Cooper

John Lefley

Graeme McKenzie

Vince Mott

Gordon Smart

Sue Southwell

Hamish Stuart

Nick Lomas, Director General of the Caravan and Motorhome Club, said “You may not be aware that, as a ‘not-for-profit’ organisation, the Club puts the member at the heart of everything we do. There are no dividends paid to shareholders.  Revenue from membership and pitch fees, as well as Caravan Cover, motorhome insurance, overseas travel, member offers and more, goes straight back into running the organisation, maintaining the high quality of campsites and ensuring we are able to provide those essential services that members depend upon – like Red Pennant (European breakdown cover and holiday insurance) and Mayday (UK breakdown insurance).”

The Club spends money investing in Club campsite redevelopments and maintaining standards that its members expect.  Most recently, there have been redevelopments at Club campsites at Clumber Park in Nottinghamshire, Scarborough West Ayton in Yorkshire, Winchester in Hampshire and Lady Margaret’s Park near Wrexham.

The Club also invests in new technology and carries out trials aimed at improving the overall member experience.  Currently the Club is testing ‘smart metering’ at Wyatts Covert Club Campsite in Buckinghamshire and ‘fast check-in’ lanes at Clachan, Southland, Lady Margaret’s Park and Bourton-on-the-Water. The latter project involves the installation of number plate recognition systems which automatically lift the barrier on your arrival so you can get to your pitch and start your holiday sooner! The Club has also introduced an ‘auto-balance’ check box for online bookings across the network – when ticked, full payment is collected the night before arrival, saving time at campsite reception generally and reducing queueing times.

For further information about the Club, please visit www.camc.com.

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Notes to Editors:

About Caravan and Motorhome Club

Championing and helping its members get more from the great outdoors, whether glamping or touring, the Caravan and Motorhome Club represents the interests of over 1.1 million caravan, motorhome, campervan and trailer tent owners across the UK.  With over 116 years of knowledge and expertise, the Club has a wealth of experience and prides itself on offering great value and high quality campsites for tourers and glampers.

Caravan and Motorhome Club membership is just £59 per year and provides members with access to over 2,700 quality campsites across the UK and Europe. As the UK’s No. 1 rated touring club* it makes sure members get the most from their membership, saving them money with great value offers whether touring or at home.

The Club also offers a range of escorted European tours which are protected by ABTA.  Plus escorted and independent tours in Australasia, North America and Southern Africa which are also fully protected, either by ABTA or ATOL when a flight is included. All members can take advantage of expert advice, overseas travel services, cover and insurance and exclusive member offers and discounts.

For further information about becoming a member of the Caravan and Motorhome Club, please visit www.camc.com  or call 01342 318 813.

*As rated on Trustpilot

About Experience Freedom

Experience Freedom from the Caravan and Motorhome Club provides glamping accommodation in some of the most beautiful locations in the UK. Helping members get more from the great outdoors, Experience Freedom offers a choice of glamping accommodation, motorhome hire and tent camping, all of which are available to non-members.  Motorhome hire, including some discounted hire schemes can be found here https://www.experiencefreedom.co.uk/motorhome-hire/

Experience Freedom is operated by the Caravan and Motorhome Club, a membership organisation with a wealth of experience in operating high quality campsites.

Caravan and Motorhome Club members can save up to 10% on glamping accommodation for themselves and their friends and family when staying at the campsite with them. It is automatically applied to the booking when the membership number is used. To book friends and family, simply call on 01342 777533 to make a booking with your Club membership card.

To find out more, visit www.experiencefreedom.co.uk