The Caravan and Motorhome Club wins Gold at the UK National Contact Centre Awards 2026
26/06/2026
The Caravan and Motorhome Club is celebrating a major success at the UK National Contact Centre Awards 2026, taking home Gold in the Best Quality Management Programme category. The Club also secured a Silver award for Best Contact Centre Culture and a Bronze award in the Best Leader category following the prestigious awards ceremony at Old Billingsgate in Central London on Monday, 22 June.
The UK National Contact Centre Awards 2026 are the longest-running awards in the UK contact centre industry, celebrating excellence and innovation across organisations of all sizes. This trio of wins highlights the Club’s continued strength, exceptional workplace culture, and the consistent excellence of its Contact Centre operations.
The Best Quality Management Programme award recognises organisations that demonstrate outstanding quality frameworks, continuous improvement and exceptional customer experience delivery. Meanwhile, the culture and leadership accolades underscore the Club's commitment to fostering a supportive, high-performing environment for its staff.
Philip Hardy, Head of Operations - Membership Services, at the Caravan and Motorhome Club, said: “Winning Gold for Best Quality Management Programme is a fantastic achievement for our Contact Centre team and a reflection of the dedication and professionalism our colleagues bring to their roles every single day. I am also incredibly humbled to receive the Bronze award for Best Leader, and immensely proud of our Silver win for Best Contact Centre Culture—which truly reflects the brilliant team environment we've built together.
We are thrilled to be recognised at a national level across multiple categories, particularly among such strong competition. These awards are a testament to our commitment to delivering consistently high standards for both our members and our staff.”
For further information about becoming a member of the Caravan and Motorhome Club, or to book a stay, please visit www.camc.com or call 01342 318 813.
ENDS
About the Caravan and Motorhome Club
With over 1 million members and 119 years of experience, the Caravan and Motorhome Club is the UK’s No 1 touring club - as rated on TrustPilot - and helps its members get more from the great outdoors, whether glamping or touring.
- Membership: £69 per year
- Access to 2,600+ campsites across the UK and Europe
- Escorted tours in Europe, North America, Australasia & Africa
- Expert travel advice and member offers
- Visit UK holiday deals & offers to see the range of offers
Find out more or join: www.camc.com | 01342 318 813
More Ways to Stay: Experience Freedom
Want to try glamping?
Experience Freedom, from the Caravan and Motorhome Club, offers luxury stays in safari tents, glamping pods, yurts, motorhome hire, tent camping and more – across 11 beautiful UK locations. Open to both members and non-members, Experience Freedom combines comfort with the great outdoors. Operated by the Caravan and Motorhome Club, the brand benefits from decades of expertise in high-quality campsite management. Club members enjoy up to 20% off glamping stays for themselves and their guests.
Find out more or join: www.experiencefreedom.co.uk | 01342 777533
Media Contacts:
Caravan and Motorhome Club - Nikki Nichol - nikki.nichol@camc.com | 07771 834443 | Four Agency (Helen Coop, Manav Hartono, Maja Bull) - camc@four.agency