The Caravan Club wins big at regional UK Contact Centre Forum awards
The Caravan Club began working with IP Integration in 2013 in upgrading and maintaining its telephony infrastructure to ensure sustained and enhanced levels of customer service.
Commenting on the win, Peter Martin, Head of Operations, Membership Services at The Caravan Club, said, “This award is testament to the strength of relationship built between our two teams and how closely we worked together to overcome differing challenges in order to deliver exceptional service to Club members.”
The awards took place at the Radisson Blu Edwardian on Friday 22 May, and recognised outstanding achievements within the contact centre industry.
The Caravan Club offers their members over 200 Club sites and 2,500 privately owned places to stay, and provide all members with expert advice, overseas travel services, financial services and exclusive member offers and discounts. High standards of customer service to Club members are at the heart of all operations.
0207 759 1150
External Communications and Sponsorship Manager
The Caravan Club
01342 336 797 / 07771 834443
Notes to editor
Champions of the great outdoors, The Caravan Club represents the interests of over one million caravanners, motorhomers and trailer tent owners across the UK.