Continuing to protect your data


The Club has always been dedicated to protecting members’ data and personal information, and we want you to know that this respect for your data and privacy is continuing as we adapt to the requirements of the new EU General Data Protection Regulation (GDPR), which comes into force on 25 May 2018.

'With the ever changing ways that we as customers and consumers are now able to find inspiration, share reviews, communicate and transact, we have not just prepared for the new regulations, but have embraced them. That’s why the Club has worked hard over the past 18 months to ensure we are compliant with the new regulations, so we can continue to look after our members’ personal information, not just today but in the ever evolving future.' - Harvey Alexander, Director of Marketing

From the 25 May we will be publishing an updated Privacy Policy to reflect the requirements of the General Data Protection Regulation. You can view the Club’s Privacy Policy online at

If you would like to know more, the Information Commissioner's Office has published guidance and advice on the GDPR here:

Top questions

What is the GDPR or General Data Protection Regulation?

It is a European Union (EU) regulation on data protection and privacy that applies to all organisations processing the personal data of EU citizens. In the UK, it replaces the Data Protection Act (1998) and comes into force on 25th May 2018.

What is the Club doing about GDPR?

We commissioned a data protection review back in 2016 and throughout 2017 and 2018 the Club has been busy preparing for the new regulation. This preparation has included: a full review of the way we process personal data, providing dedicated GDPR training to all Club employees, temporary/contract staff and relevant volunteers, appointing a Data Protection Officer.

Have my rights changed?

There are eight fundamental rights that individuals have under GDPR. To find out more about your rights or any aspect of the GDPR you can telephone the ICO helpline on 0303 123 1113 or visit

What will happen to my existing communication permissions and preferences?

Your existing preferences will remain the same and you can manage these through the new member’s Preference Centre (available from 25 May 2018).

After 25 May, you will be able to update your preferences in any of the following three ways

  • On the Club website ‘My profile’ page (you will need to login)

  • You’ll find the ‘update preferences’ link at the bottom of our products and services email communications from the 25 May 2018

  • Through our Contact Centre on 01342 318813

See more