Please bear in mind the rural nature of the site. This means that the ground may not always be even and that the condition of the ground will be weather dependent. This may mean that the siting of the campsites may be subject to change at short notice. We will only move or resite vehicles when it is absolutely necessary. Please also note that due to the size of the venue and the event, some camping areas may be some distance from the main arena.

Will I have access to electricity?

All pitches with electric hook up (EHU) are 6 amp. You will be able to use hair dryers, TVs and kettles, but not all simultaneously. EHU will be turned off at midday on Tuesday 1 June (including those who have booked an additional night). Pitches with EHU access will require a minimum 25 metre electric hook-up cable.

How big are the pitches?

All pitches with the exception of tent pitches, will measure 11 metres x 10 metres and include space for either one outfit (i.e. caravan, motorhome, roof tent, campervan, trailer tent), an awning and one car. Maximum occupancy of 8 people.

Tent pitches will measure 9 metres x 9 metres and include space for a tent and one car. Maximum occupancy of 8 people.

Glamping pitches will measure 11 metres x 10 metres and include a 5 metre bell tent with floor matting, campbeds and all bedlinen, fairy lights, decorations and a small fridge/cooler. EHU and access to toilet and shower facilities included. Each glamping pitch allows parking for one vehicle only. Maximum occupancy of 4 people.

Are there any hardstanding pitches?

Yes, when booking a premium pitch.

Is there water available?

All pitches have access to water and waste service points. Waste disposal facilities will be removed at midday on Tuesday 1 June (including those who have booked an additional night). It is recommended you have portable water containers to collect and dispose of water from the service areas particularly for those in motorhomes. There will be no drive over waste services for motorhomes. Vehicle movements on site may be restricted in inclement weather, denoted by the flying of a yellow flag.

Is waste disposal available?

We provide guests with full waste disposal facilities for your black, grey and dry waste.

Are there any shower and toilet blocks?

Standard Plus pitches include access to showers and toilets. The campervan/trailer tent and tent dedicated pitches are for outfits/tents without their own sanitation. These pitches have dedicated access to temporary showers and toilets.

There are no shower/toilet blocks on all other pitch types. Therefore your own sanitation is essential. 

Toilet facilities are available within the main Entertainment and Activity areas for use when attending the daytime and evening events. Facilities are unavailable after 11pm.

Can I use my own generator?

Yes but only between the hours of 1000 - 1600 on Non-Electric pitches. All other pitches have electricity provided and the use of generators is not necessary or permitted.

Is there a Motorhome Service point available?

No. There will be elsen points available only. Any Grey waste can be disposed of in the waste disposal facilities at the service points. You will need to provide a container to empty your grey waste into.

Can I change my pitch?

Once you have arrived on site, you will not be able to change your pitch. Please see booking terms and conditions for more information.

Can I have a barbecue (BBQ)?

We do ask that you only use purpose made BBQs and keep them raised off the grass, removing the risk of fire. No open fires allowed at any time.

Terms and conditions

• The Caravan and Motorhome Club reserve the right to provide an alternative pitch/zone to those specified on your booking confirmation providing it is similar to and of no less value to that stated on your booking.
  
• In the event that your pitch location is changed or modified due to circumstances beyond the event's reasonable control the lead booker will be notified as soon as is reasonably practicable.
  
• Pitches will be allocated on arrival on a first come first served basis.
  
• The location of each pitch type will be confirmed closer to the event, as this depends on the total number of bookings for each pitch type and overall space requirements. A site map with indicative pitch locations will be made available a couple of months before the event, however, please note that these locations are subject to change.
  
• Pitches with access to toilet and shower facilities are likely to be situated further from Central Park.
  
• Additional vehicles will be charged £50 and parked in a designated car park.
  
• Utilities may be subject to temporary loss of supply beyond our control and the organisers will endeavour to fix these as soon as possible.
• Blue badge pitches are reserved exclusively for vehicles displaying a valid Blue Badge. The badge must be clearly visible at all times and will be checked upon arrival. Any booking found not to meet this requirement will be relocated to a standard pitch.
  

What time can I arrive?

Friday 28 May 2027 from 08:00. No access to the event is permitted prior to this time.

When do I have to leave?

ClubFest: Tuesday 1 June 2027 by 12:00.

Additional Night (non-electric only): Wednesday 2 June 2027 by 12:00. Power will be turned off at 13:00 on Tuesday 1 June 2027. Water and waste provision will be unavailable after 10:00 on Wednesday 2 June 2027.

What if I arrive late?

Arrivals after 22:00 on your day of arrival will be pitched on a temporary pitch with no electric hook up. You will then be moved to your permanent pitch on the following day when there is light and it is safe to do so.

Can I choose where to pitch (e.g. next to my friend)?

We cannot guarantee your exact pitch. However, if you book the same pitch type or select the same Centre within a Regional Pitch you will be pitched in the same area. If you arrive together you should be able to pitch together, as you will be pitched on arrival. 

Please note there is nowhere onsite to wait for family and friends. As soon as you arrive you will need to be pitched.

What time does the Hub area open?

The Main stage and other Activity areas will be open from 10am on Friday 28 May with lots of activities and competitions throughout the festival. View our site map and programme for more information.

Are dogs allowed?

Most certainly – we even have a Fun Dog Show! You must keep them on a lead at all times though. We encourage responsible dog ownership by providing doggie waste disposal bins.

Is the site wheelchair-friendly?

Yes, but please bear in mind that the rural nature of the site means the ground may not always be even. We do have a special Blue Badge area located near the Main stage area which does have limited availability, booking early is recommended.

There are wheelchair-friendly WCs in The Main stage area too.

I don’t want to stay for the duration, can I just book for 2 days?

Unfortunately no, this is a standalone event with a fixed fee. Guests must pay for the full duration of the event regardless of how many nights they stay on site.

Can I transfer or sell my ticket?

Tickets cannot be sold on or transferred to others in the event you are not able to attend.

What do I need to take?

Motorhomes / campervans: Please remember to bring your own container for fresh water and wash water.

Risks and Responsibilities

All persons attending ClubFest do so at their own risk and no responsibility for persons or property is accepted by the Caravan and Motorhome Club. 

Data Protection

The Caravan Club Ltd, trading as Caravan and Motorhome Club, is collecting your personal data for the purpose of administering this event.  If you would like to know more about how your personal data is processed by the Club, please visit our Privacy Policy at https://www.camc.com/privacy-policy

How do I book a pitch?

Bookings will be taken online by the Anytime system online. Please be aware that all payments must be taken online.

The booking system does not link to membership or membership login.

What is a Regional Pitch?  (Centre Region pitching)

If you wish to be sited in an area which represents where you live then please choose this option. Your campsite crew will have information about other events occurring in your area and you can meet those responsible for organising such events. 

Can I change my booking/pitch?

If you change your mind and want to be booked on a different pitch please call the Clubfest booking line on 01342 336 666 before 5 April 2027 and our team will do their best to accommodate you (subject to availability).

Please note that once you have arrived on site, you will not be able to change your pitch. Please see booking terms and conditions for more information.

What are the payment methods?

We accept Visa or MasterCard debit and credit cards. Payment is taken at the time of booking. All bookings are made online.

If you make your booking before 10 February 2027, a deposit of 50% of the booking price must be paid to secure your booking and we must receive payment of the balance of the booking price no later than 11 February 2027. We will email a reminder for final payment and link to the online payment system before the final payment is due, but if you do not receive this reminder you are still responsible for making the final payment on time.

If you make your booking after 10 February 2027, you must pay the full booking price when you make your booking.

If we do not receive payment due in full and on time, we reserve the right to treat your booking as cancelled by you.

Cancellations

Cancellations made before 9 April 2027 will be refunded minus an admin charge of £75.00 per booking. Cancellations made after 9 April 2027 can not be refunded. All cancellations must be confirmed via email to popupsites@camc.com