JOB DESCRIPTION

Job Title: Cleaner - Hillhead
Responsible to: Site Manager

Purpose of the Job: 

To provide a first-class service and create a safe, relaxed and enjoyable holiday environment for all our visitors by ensuring the cleanliness of site facilities at all times.

Key Tasks/Accountabilities:

• Ensure the accommodation on site is maintained to a high level of cleanliness and appearance to comply with the Club's standards (as instructed by your Manager);
• Check and prepare an inventory for all units, to maintain levels of inventory in units and stores;
• Cleaning and sanitising toilets/showers/countertops/sinks, sweeping/vacuuming and mopping hard floors, dusting and polishing furniture and fixtures, and cleaning/washing mirrors and other glass surfaces;
• Check and prepare welcome boxes for all visitors, ensuring stock is replaced as required;
• Prepare and maintain a weekly report of problems, issues and maintenance requirements and to discuss with the Manager;
• Maintaining and checking the booking system as directed by your Manager if required to do so;
• Work within the Club’s Health and Safety guidelines to maintain and monitor a safe and secure environment for the welfare of our visitors and staff, including carrying out all necessary safety checks (eg. smoke detectors, legionella testing, fire extinguishers etc);
• Maintain other public areas to the required standards when necessary, including F&B areas, shower facilities, dishwashing areas, and laundry and refuse facilities;
• Maintain an effective and friendly working relationship with colleagues to promote a constructive working environment;
• Ensure keys are properly safeguarded and always accounted for;
• Generally assisting on site when necessary as instructed by your Manager.

Essential Skills & Experience Required:

• Previous experience in a housekeeping/cleaning role is required;
• Previous experience in the leisure industry would be an advantage, but not essential;
• Ability to participate as a full team player and contribute effectively;
• Attention to detail and high standards of work;
• Ability to work on your own and to meet challenging deadlines;
• Ability to communicate effectively and report any issues or concerns to your line manager;
• Flexibility regarding hours is vital. The rota will require some weekend working and days of work may need to flex (with notice) depending on bookings;
• Knowledge of cleaning and sanitation products, techniques and methods;
• Working with 3rd party suppliers when required;
• Excellent customer service skills;
• Working knowledge of operating cleaning equipment.