A Conversation at the NEC

GoneRoving replied on 23/02/2023 19:07

Posted on 23/02/2023 19:07

I’ve just returned from the Caravan, Camping & Motorhome Show Athena NEC. While there, I visited the CAMC site and asked if there was an Executive Committee member available for me to meet. I was introduced to such a person and I explained I had some concerns which led me to be dissatisfied with the Club

Although in the course of the conversation I was able to raise several moans I have about the CAMC, it was the first issue that we discussed that I found most interesting. This is the cost of staying on CAMC sites which, I feel, is very high. I learnt that the cost of electricity and, more especially, the considerable amount been used by members is a real issue at the present time. If I understood correctly, last year there was a significant loss running sites due to this. Apparently folk are consuming a lot of electricity during their stay. An example that was referred to is the heating of awnings. I suggested that if the cost of pitch fees was high, then people staying on sites were going to feel incentivised to use a lot of electricity. Maybe, I also suggested, if the expense of staying was reduced and a reminder or campaign to drive electricity use down was put in place a 'sweet spot could be achieved. (“Sweet spot” seemed to become my word of the day!) I did suggest that aim of a ‘club ethos’ over such a matter is possible, although I felt that my interlocutor felt I was rather naive. I’m left thinking that site fees include an element a premium to deal with the loss I’ve mentioned earlier.

My other issues are those others have raised: the disincentive provided by the new booking system and the new payment of a deposit. 

In the course of the conversation I was told I was the first person to have raised any issues about the Club since the show had opened which was three days ago. I also learnt that this particular committee member believes that there are about forty regular critics of the Club who use Club Together. With over 3500,000 members the voice of so few doesn’t carry much weight. That was my impression.

I am grateful for the discussion I had and I hope I have not misrepresented what as said.

 

brue replied on 25/02/2023 18:23

Posted on 25/02/2023 18:23

Interesting comments KJ. We've all been subsidised through the last few months by gov.uk (well it's our money but it has helped to have some returned to us.) Businesses like CAMC have had to take the strain on their own. How things work out for any of us when the subsidies stop, prices go up further and energy costs remain volatile is anyone's guess but the coming year is not going to be easy for commercial enterprises either. I do hope the club succeeds in pulling through, I think it was a shock to them when they saw energy costs rising at an alarming rate but if prices go up I would expect to see efforts on savings happening too. Energy consumption on a grand scale is very wasteful.

 

eurortraveller replied on 25/02/2023 18:31

Posted on 25/02/2023 15:51 by Takethedogalong

In a nutshell, no Rocky. The Club in the last decade or so has catered mainly for the roll in, hook up to everything, pay whatever it costs user, and that’s the core of its users still. (Nothing wrong with this if it’s your chosen way of touring, I am not knocking anyone’s choices).

Hence there are now far fewer basic facility Sites, more and more serviced pitches on remaining Sites, and the Club’s prices have just gone up and up each year. If you are a frugal usage camper, and either don’t mind the daily chores, or can still comfortably manage them, then you can get better value for money by using some of the lovely CLs and other options.

 

Posted on 25/02/2023 18:31

Ttda, I agree. The Club knows its clientele very well. It sees the sort of caravans and motorhomes the members buy  - vehicles fitted with every sort of computerised convenience and comfort, ever bigger and grander. . Simple camping has gone - and the Club is providing sites to meet the requirements of the majority of its members. Not me and not you. but we are the minority and we plough our own furrow. And I am happy that way.

KjellNN replied on 25/02/2023 19:48

Posted on 25/02/2023 18:23 by brue

Interesting comments KJ. We've all been subsidised through the last few months by gov.uk (well it's our money but it has helped to have some returned to us.) Businesses like CAMC have had to take the strain on their own. How things work out for any of us when the subsidies stop, prices go up further and energy costs remain volatile is anyone's guess but the coming year is not going to be easy for commercial enterprises either. I do hope the club succeeds in pulling through, I think it was a shock to them when they saw energy costs rising at an alarming rate but if prices go up I would expect to see efforts on savings happening too. Energy consumption on a grand scale is very wasteful.

 

Posted on 25/02/2023 19:48

I was very surprised that the Club did not have good fixed price contracts lasting longer, or had not taken out new ones as soon as they  could.  Presumably they did not expect the high prices of fuels to last so long.

Very few domestic customers will now still be on fixed rates, so the price guarantees for we ordinary folk have been good, but, while we are fortunate to have savings we can use, many people have no option but to cut back, which we have also been doing.   The present prices are about 2.5 to 3 times what we used to pay, so savings have to be made.  


We have saved on gas and electricity by heating less of the house, and turning a few things off, and I would agree that the  Club needs to make more effort to get members to use less, rather than just increasing prices all the time.  

Metering will certainly concentrate the mind for most of us.      Hopefully it will also keep pitch fees more reasonable, the level they are at now for these extended peak periods is eye watering. Just glad we can also spend time away at other times, though even then we find most Club sites are not VFM for us.

Currently searching for suitable CLs and commercials for our June/July trip.  There is better VFM out there.

mickysf replied on 26/02/2023 05:34

Posted on 25/02/2023 13:33 by Wherenext

I was on a CL last year next to a fishing lake.

We'd used it before and I mentioned to the owner that I hadn't heard his water pump aerating the lake as often. He told me he  had to cut back due to his energy bill rising from £15,000 per year to £45,000. Membership fees had already been paid and it was a members only facility so he couldn't or wouldn't ask for more.

I don't think the general public really appreciate the huge hike in commercial energy prices and the knock on effect that is having.

Must have missed your post Peedee.

Posted on 26/02/2023 05:34

That’s an interesting point, what were the consequences of not running that aeration pump as often? I can see it not being as necessary during the cold months but as it warms up it may be required more. The lake owner has hopefully done his homework and found sensible ways to cut costs with hopefully no detriment to the inhabitants, fish or fishermen alike. Though that begs the question was it really necessary in the past to run those pumps so often?
We all have to do the same at home and on holidays now. We are all in this boat together aren't we? Some I feel, when it comes to site usage, only care for their own ‘comfort’ and are not mindful to the plight of others mind. This observation I’ve concluded from similar threads about electric consumption in the past. Either we all change our habits or changes like metering will happen and I’m sure non of us will find that a painless cost cutting exercise.

JohnM20 replied on 26/02/2023 11:21

Posted on 26/02/2023 11:21

This fan heater at home uses approx 4-5 pence of electricity per hour, we normally only heat the awning for a couple of hours in the evening whilst we eat, i should say we do not have a TV so never sit in the caravan watching television, have no idea how much electricity a TV uses per hour but some folk seem to have them on from dawn to dusk.

Surely Rufs, you must be a bit out with your estimation of costs of your fan heater or you have a very, very low output fan heater, about 160 Watts in my calculation with the equivalent heat output of three 60W incandescent light bulbs. I've never seen one below 500 watts and most are 1000 and/or 2000 Watts. Even at 500 watts the cost to run it would be over £0.17 per hour and that is at domestic tariffs not the generally higher commercial rates.

As for television, a typical and commonly used Avtex tv is 26 Watts so, at the government's capped price of £0.34 per kilowatt, this equates to less than one penny per hour to watch tv. Not really any comparison with a fan heater.

Please scream at me if you think I have got these calculations wildly wrong.

Wherenext replied on 26/02/2023 12:40

Posted on 26/02/2023 12:40

That’s an interesting point, what were the consequences of not running that aeration pump as often? I can see it not being as necessary during the cold months but as it warms up it may be required more. The lake owner has hopefully done his homework and found sensible ways to cut costs with hopefully no detriment to the inhabitants, fish or fishermen alike. Though that begs the question was it really necessary in the past to run those pumps so often?

Mine was not to reason why Mickysf. I'm sure though that the owner knew how to look after his stock, a lot better than I would. His livelihood after all.

mickysf replied on 26/02/2023 13:24

Posted on 26/02/2023 12:40 by Wherenext

That’s an interesting point, what were the consequences of not running that aeration pump as often? I can see it not being as necessary during the cold months but as it warms up it may be required more. The lake owner has hopefully done his homework and found sensible ways to cut costs with hopefully no detriment to the inhabitants, fish or fishermen alike. Though that begs the question was it really necessary in the past to run those pumps so often?

Mine was not to reason why Mickysf. I'm sure though that the owner knew how to look after his stock, a lot better than I would. His livelihood after all.

Posted on 26/02/2023 13:24

I take your point Wn, but that’s part of the problem. Like I said, it was either necessary to run the pump as frequently or it was frivolous. We rely totally on others to make the right decisions but unfortunately, as we see so often these days, there is more to a right decision than meets the eye, or so we are told. I’m currently in Spain and guess what, I see no evidence of fruit and veg shortages in the supermarkets or greengrocers here. I only mention this as many will reason why! Maybe we should more often.

Rufs replied on 26/02/2023 13:35

Posted on 26/02/2023 11:21 by JohnM20

This fan heater at home uses approx 4-5 pence of electricity per hour, we normally only heat the awning for a couple of hours in the evening whilst we eat, i should say we do not have a TV so never sit in the caravan watching television, have no idea how much electricity a TV uses per hour but some folk seem to have them on from dawn to dusk.

Surely Rufs, you must be a bit out with your estimation of costs of your fan heater or you have a very, very low output fan heater, about 160 Watts in my calculation with the equivalent heat output of three 60W incandescent light bulbs. I've never seen one below 500 watts and most are 1000 and/or 2000 Watts. Even at 500 watts the cost to run it would be over £0.17 per hour and that is at domestic tariffs not the generally higher commercial rates.

As for television, a typical and commonly used Avtex tv is 26 Watts so, at the government's capped price of £0.34 per kilowatt, this equates to less than one penny per hour to watch tv. Not really any comparison with a fan heater.

Please scream at me if you think I have got these calculations wildly wrong.

Posted on 26/02/2023 13:35

not screaming as cant really dispute your figures as i have no idea what the going rate for lecce is on a campsite, at home we are on a 3 year fixed tariff at 12.5 pence per kw so i guess if the blower on thermostat is only running for a total of 30 mins then you get something like 6 pence, surprised a TV is so low on power, but as said dont have one in the caravan, however, if things like a TV etc are so low on power i am puzzled as to how the lecce consumption on sights has risen so much, well that is what the club say.

brue replied on 26/02/2023 13:39

Posted on 25/02/2023 19:48 by KjellNN

I was very surprised that the Club did not have good fixed price contracts lasting longer, or had not taken out new ones as soon as they  could.  Presumably they did not expect the high prices of fuels to last so long.

Very few domestic customers will now still be on fixed rates, so the price guarantees for we ordinary folk have been good, but, while we are fortunate to have savings we can use, many people have no option but to cut back, which we have also been doing.   The present prices are about 2.5 to 3 times what we used to pay, so savings have to be made.  


We have saved on gas and electricity by heating less of the house, and turning a few things off, and I would agree that the  Club needs to make more effort to get members to use less, rather than just increasing prices all the time.  

Metering will certainly concentrate the mind for most of us.      Hopefully it will also keep pitch fees more reasonable, the level they are at now for these extended peak periods is eye watering. Just glad we can also spend time away at other times, though even then we find most Club sites are not VFM for us.

Currently searching for suitable CLs and commercials for our June/July trip.  There is better VFM out there.

Posted on 26/02/2023 13:39

I have spent a couple of hours this morning looking at sites, I've booked one non facility CAMC site for a night, around £21 and I'm now looking at CLs etc which are also much the same. I found one for £16 where EHU is metered and there is an option to go without which is helpful. These searches are getting harder but there are still some reasonable choices out there but I can't justify paying some of the CAMC prices.

JohnM20 replied on 26/02/2023 14:32

Posted on 26/02/2023 13:35 by Rufs

not screaming as cant really dispute your figures as i have no idea what the going rate for lecce is on a campsite, at home we are on a 3 year fixed tariff at 12.5 pence per kw so i guess if the blower on thermostat is only running for a total of 30 mins then you get something like 6 pence, surprised a TV is so low on power, but as said dont have one in the caravan, however, if things like a TV etc are so low on power i am puzzled as to how the lecce consumption on sights has risen so much, well that is what the club say.

Posted on 26/02/2023 14:32

You're obviously on a very good deal, Rufs. Most people that I have spoken to locally say that their electric price now is close to, if not actually at, the governments capped figure of £0.34 per unit. A CL that we know have metered pitches. Their commercial rate for electric is £1.05 per kW which is the price that they charge users via the meter. At that rate it is probably cheaper to heat water and run the fridge etc using LPG.

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