Free Night Site Voucher on Renewal

MichaelT replied on 03/03/2021 15:43

Posted on 03/03/2021 15:43

On another forum someone has said that they were on a chat with a member of staff and asked if the club were going to give 3 months extra free membership this year due to sites being closed for 4 months nearly.  The club rep came out with the usual waffle about manning phones/supporting club etc. but did say they are giving a free site voucher on renewal but it seems not to everyone only those who ask for it.

Seems a little underhanded that only those who ask will get a  voucher and not a blanket policy, can someone from the club comment on this please and confirm if you have to ask for a voucher what is the best way of applying.

RowenaBCAMC replied on 04/03/2021 12:12

Posted on 04/03/2021 12:12

We apologise for this miscommunication. To clarify, we are not offering site night vouchers when members renew and it is not a case of people asking and receiving vouchers. 

Metheven replied on 04/03/2021 12:33

Posted on 04/03/2021 12:12 by RowenaBCAMC

We apologise for this miscommunication. To clarify, we are not offering site night vouchers when members renew and it is not a case of people asking and receiving vouchers. 

Posted on 04/03/2021 12:33

Posted on 04/03/2021 10:56 by Yertiz

"Not sure they have Brue, as I re-joined in February this year and a free night voucher was in my welcome pack!"

... and in the case of re-joining Rowena? where some jumped ship whilst others supported the Club.

MichaelT replied on 04/03/2021 12:41

Posted on 04/03/2021 12:12 by RowenaBCAMC

We apologise for this miscommunication. To clarify, we are not offering site night vouchers when members renew and it is not a case of people asking and receiving vouchers. 

Posted on 04/03/2021 12:41

Rowena

So are you saying the people in this thread are lying?

Tinwheeler replied on 04/03/2021 12:51

Posted on 04/03/2021 12:51

OMG! That's an eye opener. Thanks for the link, MT. 

I renewed in November but clearly that wasn’t a 'difficult time'.

Metheven replied on 04/03/2021 13:02

Posted on 04/03/2021 13:02

Clearly is an eye opener surprised I renewed without a break the end of September of last year, CAMC have my address, I am formally requesting mine so expect it in the post soon laughing

brue replied on 04/03/2021 13:16

Posted on 04/03/2021 10:56 by Yertiz

Not sure they have Brue, as I re-joined in February this year and a free night voucher was in my welcome pack!laughing

 

Posted on 04/03/2021 13:16

Perhaps you had the last one? wink

fostersbooth replied on 04/03/2021 13:32

Posted on 04/03/2021 13:32

That is where I heard about it. Response by Ali from club was that this offer was only for members who had called to cancel their membership and not for us who automatically renew. Also no longer running this promotion, even though one of the members on MotorhomeFun has just got his. Think the club office needs to get its act together as this is very embarrassing for the club on open forums

replied on 04/03/2021 13:36

Posted on 04/03/2021 13:36

The user and all related content has been Deleted User

Metheven replied on 04/03/2021 13:38

Posted on 04/03/2021 13:32 by fostersbooth

That is where I heard about it. Response by Ali from club was that this offer was only for members who had called to cancel their membership and not for us who automatically renew. Also no longer running this promotion, even though one of the members on MotorhomeFun has just got his. Think the club office needs to get its act together as this is very embarrassing for the club on open forums

Posted on 04/03/2021 13:38

If true then it should indeed be embarrassing to the Club, where members continual support is placed second to members wishing to cancel their membership.

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