Free Night Site Voucher on Renewal

MichaelT replied on 03/03/2021 15:43

MichaelT

Posted on 03/03/2021 15:43

On another forum someone has said that they were on a chat with a member of staff and asked if the club were going to give 3 months extra free membership this year due to sites being closed for 4 months nearly. The club rep came out with the usual waffle about manning phones/supporting club etc. but did say they are giving a free site voucher on renewal but it seems not to everyone only those who ask for it.

Seems a little underhanded that only those who ask will get a voucher and not a blanket policy, can someone from the club comment on this please and confirm if you have to ask for a voucher what is the best way of applying.

4 people like this

103 replies

brue replied on 04/03/2021 13:59

Member

brue

Motorhomer

Posted on 04/03/2021 13:59

It was only recently that a free site voucher was on offer to anyone joining the club so those who left and rejoined during the last year benefitted. Whilst others who kept their membership going subsidised them.

Yertiz replied on 04/03/2021 14:12

Yertiz

Caravanner from Derbyshire

Posted on 04/03/2021 13:16 by brue

Perhaps you had the last one?

Posted on 04/03/2021 14:12

Perhaps you're right🤷

I certainly wasn't expecting to receive one.

1 person likes this

Cornersteady replied on 04/03/2021 14:31

Member

Cornersteady

Caravanner from Tyne & Wear

Posted on 04/03/2021 13:10 by Tinwheeler

Ditto, Meth.

There are some very, very interesting posts in that link😄

Posted on 04/03/2021 14:31

I had to scroll down to read them all but yes there are.

1 person likes this

Metheven replied on 04/03/2021 14:44

Member

Metheven

Caravanner

Posted on 04/03/2021 13:10 by Tinwheeler

Ditto, Meth.

There are some very, very interesting posts in that link😄

Posted on 04/03/2021 14:44

Gotcha 👍

2 people like this

replied on 04/03/2021 15:37

Posted on 04/03/2021 15:37

The user and all related content has been deleted

2 people like this

MichaelT replied on 04/03/2021 15:45

MichaelT

Motorhomer

Posted on 04/03/2021 15:37 by

Just used the Chat facility and have been told this:

"We understand that 2020 was a difficult year and some of our Members wanted to cancel their subscription. As an incentive to stay with the club, a site night voucher was offered to those who telephoned to cancel, if they stayed with the Club. This is not something we are now offering, and this changed first thing this morning."

Posted on 04/03/2021 15:45

This is not something we are now offering, and this changed first thing this morning.

Probably on the back of this thread, but it does confirm that it was something offered.

Metheven replied on 04/03/2021 15:48

Member

Metheven

Caravanner

Posted on 04/03/2021 15:37 by

Just used the Chat facility and have been told this:

"We understand that 2020 was a difficult year and some of our Members wanted to cancel their subscription. As an incentive to stay with the club, a site night voucher was offered to those who telephoned to cancel, if they stayed with the Club. This is not something we are now offering, and this changed first thing this morning."

Posted on 04/03/2021 15:48

Underhanded disloyalty to membership that continuously supported the Club through 2020 and early 21.

6 people like this

replied on 04/03/2021 15:55

Posted on 04/03/2021 15:45 by MichaelT

This is not something we are now offering, and this changed first thing this morning.

Probably on the back of this thread, but it does confirm that it was something offered.

Posted on 04/03/2021 15:55

The user and all related content has been deleted

1 person likes this

replied on 04/03/2021 16:09

Posted on 04/03/2021 16:09

The user and all related content has been deleted

1 person likes this

Tinwheeler replied on 04/03/2021 16:13

Tinwheeler

Campervanner from Cornwall

Posted on 04/03/2021 16:13

I thought my luck was in for a moment there as I've just had an email welcoming me back post lockdown, explaining the vat changes and telling me how valued I am as a member.

Voucher? Pah!