Posted on 18/03/2020 11:26
We booked through the CC to go in May with Brittany Ferries, and they have just taken the balance of payment.
How do we stand financially if the ferry is cancelled?
I would like to get a refund as I think this will go on longer than we envisage, and also, if any ferry companies cease trading, then a voucher to travel at a later date would be worthless.
Posted on 18/03/2020 11:31
Have you read the Clubs posting on this regarding bookings of ferries etc, including how, when and in what date order they will get in touch.
https://www.caravanclub.co.uk/whats-on/caravan-club-news/novel-coronavirus-advice/
Posted on 18/03/2020 13:52
Dr Nigel, if you booked directly with Brittany Ferries they will get in touch with you nearer your travel date. In tne first instance they will offer you a voucher for future travel to protect their own cash flow crisis, but with a little gentle persuasion will give you a refund instead.
But perhaps you booked with this Club, in which case Metheven's earlier post will apply.
Posted on 18/03/2020 14:38
Am a club voyage member with Brittany Ferries, and were to depart to France in May, with or final payment yesterday the 17th. They advised to re schedule until October, and when next years details are published, July/August, to re schedule again for next year. Brilliant as far as we are concerned. With this advise we would not loose our deposit if we cancelled, and also delays final payment, and encourages us to travel next year.
Posted on 19/03/2020 10:28 by lagerorwineAD - Can I ask, is the voucher for a 'Portsmouth to Bilbao' crossing, or is it a voucher of a specific value in pounds?
Posted on 20/03/2020 14:12
We've a car only ferry booked with Irish ferries for June. They will allow a free transfer of dates (but we have no idea if/when we will be able to travel) but a cancellation is going to cost me 25% of the fare, which is £135 I was taking my father in law back to Ireland on a bit of a pilgrimage - he is 93 years old. Irish Ferries will not allow the 25% cancellation fee to go towards a future booking quoting Terms and Conditions of booking.
Posted on 20/03/2020 14:59
Hi,
We have ferries booked for July {Dover Calais} and and again for August {Dover Calais} with DFDS but through The Club, when I enquired re situation was told the July one could be deferred until early Jan 2021 and the August one until mid Jan 2021.
We have no news about July campsite as yet but the August/Sept campsite is presently closed until further notice.
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Dr Nigel
Caravanner