Back but not quite complete

Just noticed. I only have one booking, the one I made to use the voucher and it is listed in "My Bookings"

peedee

I guess there's still some work to be done Steve.

Don't forget to change your password. Everybody.

JK

Just had a quick look around at Profiles and Settings it would appear Communications Preferences isn't back yet, otherwise nothing else personal doesn't seem amiss.

The App is not back.

peedee

Looks like that is the case. Just checked again and it has now appeared. Just need a valid membership card now. No doubt that will be updated in due course. Password changed for a super secure Apple generated one. Just as well the keychain remembers it, as I stand no chance.😂

Definitely a work in progress. I was just checking the booking dates to see they were OK,  only to find that one of the bookings that had been listed is now missing.

Easy enough to change passwords. All done here.

What's clever is that, having changed the password to an Apple one on my iPad, I checked the iPhone and that has also been updated to the same cryptic one👍

well done to everyone on the recovery, definitely a hard and stressful time for all concerned....I used to be responsible for the IT component (Disaster Recovery) of the company's Business Continuity Plan...back then the potential risks were fire, flood, even war....Cyber Attacks hadn't been invented.

time for the club and its Auditors to have a long, very hard, look at its IT components and fully understand why and how this event occurred and then get some serious defences in place.

much chat on the CAMC FB page from folk who've been 'in the trade' and many have not been totally surprised by this given the (seemingly) archaic nature of the Clubs IT set up...

Lets hope we get plenty of learning from this (it could have been much worse....) and some serious desire from the top to ensure the club moves forward with modern best practice to the fore....

well done those at the coal face, a free night or two on a club site?👍

“What's clever is that, having changed the password to an Apple one on my iPad, I checked the iPhone and that has also been updated to the same cryptic one👍”

Yes, that’s what Apple always does if your devices are signed into iCloud 👍

Thank you for all your support and patience while we’ve been working hard to restore the website, App and remaining Club systems.

Almost all pages on the website are now live and the App will follow shortly.

The forensic investigation is ongoing and we will update members with relevant information when it becomes available.

We extend our sincere thanks to the Club’s IT team and our expert partners who have worked day and night to bring the Club’s systems back online in a safe and secure manner.

Please accept our apologies for the inconvenience this situation may have caused.

Of course no one knows how good or bad or archaic the IT systems are with the club, as I posted on another thread far more 'illustrious' companies and organizations than our club have been affected, Samsung, Southend on Sea council, various law firms, hospitals, and many hundreds of UK, and thousand of global organizations, affected, including one UK based I assume had a high rating for these attacks

One observation on this; CTS appear from their website to be ISO 27001 certified.
As such this should serve as a sober reminder that whilst ISO certification does prove a business has mature cyber risk management processes in place, it is not a gold standard of impenetrability.

As to when these cyber attacks started, the first one was in 1997/98 and I recall in preparation for the millennium bug we had systems in place to counter cyber attacks even then although they were far simpler then of course.

But as others have said well done to the club and its staff for handling this very well.