New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

Cornersteady replied on 12/08/2022 15:48

Posted on 12/08/2022 15:19 by Cornersteady

Just checking my emails at Weatherby services and I have one from the club saying my bookings are being transferred to the new system in the next few days.

(Sorry if this has already been mentioned here or elsewhere)

Posted on 12/08/2022 15:48

It has, sorry.

N1805 replied on 12/08/2022 18:41

Posted on 12/08/2022 18:41

 

Copied from somewhere up thread  which I understand is from CAMC HO “When existing bookings for our standard pitch type are moved over to the new system, they will be allocated to hardstanding or grass pitches with or without awning space as per your original booking. As hardstanding pitches are the most preferable pitch type, those with the longest length of stay will be allocated these first.”

Interesting to me is the fact that HO in say “hardstanding pitches are the most preferable”.

And that “those with the “longest booking will be allocated these first.”  IMHO this is a form of favouritism

I guess pitch types will be allocated on arrival.  I personally would not like being allocated a soggy grass pitch especially if I had made my booking a long time ago even if was only staying a few nights. 

Tinwheeler replied on 12/08/2022 19:10

Posted on 12/08/2022 19:10

My goodness, somebody likes lots of our posts here.😀

I'm wondering if there will be any drum roll announcement or whether folk will log in on Monday to make bookings and find everything's changed.🤷🏻‍♂️

spac3153 replied on 12/08/2022 19:18

Posted on 12/08/2022 12:11 by DS3

So where was my vote for these changes? Did we have a vote that I missed? 

This club is shooting itself in the foot. No discount for the two years of covid. Now a deposit system, and although they say it is under review, a new pricing structure for a pitch with or without awnings.

We are due on a site on Sunday for three nights so I guess we'll be chucked on a grass pitch under the new rules. Not what I booked at all. 🙄

Also, this three night stay is just £50 cheaper than our next site in Cornwall, which is a far nicer site and 11 nights long, AND I've just had to renew our caravan club membership on top of the three nights pitch fees.

Sites are already fairly empty at the height of the school holidays so all these new rules seem even more ridiculous.

I guess I can understand the deposit system to stop people booking without any intentions of actually turning up, but for many of us we can hardly afford to go away let alone pay a deposit and then pay club prices for a pitch.

Couple the new rules with the cost of living going through the roof, hardly any new cars that can tow a caravan, and the advent of electric cars that simple cannot tow a caravan, the club should be doing all it can to bring people in, not make new rules and pricing structures to keep people away.

This club, and indeed caravanning as a whole, is seriously under threat of extinction in the modern world. New rules to make things harder and more expensive are not going to help.

Time to sell our caravan and keep renting houses with a pool on mainland Europe. Far easier, and far less stress and anxiety than lugging a caravan around. And getting the caravan ready in this heat is more like torture than a holiday.

Posted on 12/08/2022 19:18

I could not agree more, especially with the first sentence.

I'm beginning to wonder like many others I speak to on my travels, how is and who is running the club and is it being run in the best interest of its members.

I'm not against the deposits but I feel there has to be some flexibility because hospital appointments etc do crop up. 

As for the software update, its becoming a bit of a joke in the length of time its taking to roll it out, people do need to start looking at next years bookings now.

As for site occupancy, we've just had 18 days at Carnon Downs and the site was nowhere near full. We've been to five other sites and they were not full either.

Cornersteady replied on 12/08/2022 19:18

Posted on 12/08/2022 19:18

BB/YT you posted on the locked thread:

It if you make five bookings at the same time, isn't the deposit 20% of the total?....ie 100% of one booking?

for multiple bookings (5) the customer is being asked to pay for the whole of one stay in advance, could be upto a year in advance...

bank base rate is 1.75% and likely to rise further to help curb inflation. A good time to have plenty in the coffers

Just posting here to answer your question and set the record straight in case anyone reading it takes it as true, but no you're wrong. Just because 5 times 20% = 100% does not mean you can carry that over to more than one data value.

Think of five sites each at £25.

Each site's deposit will be 20% of £25 = £5, as there are five sites the total deposit is £25.

Or you could find 20% of the total £125 which is again £25. That is all anyone is being asked to pay, not for the whole of one stay in advance

 

However yes that is still in the club's account rather than ours and I did post while you were away that perhaps that is why deposits were being introduced.

 

Briang replied on 12/08/2022 19:37

Posted on 12/08/2022 19:37

If i book for July 2023 next year and my total booking is £ 575.00 this means that my deposit will be £ 115.00. Then if i book another site a few weeks later for September 2023 My booking is £ 783.00. My deposit will be £156.60. Now i have paid out £271.00 as deposits. This is a lot of money to folk out for deposits. The CAMC is holding on to a lot of money for a year. Multiply this by several hundred wow what a load of money the CAMC have.

Quote: How much will a deposit be?
 

A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of each stay. If several different campsite stays are booked together within one booking, one payment will be taken at the time of booking to cover all the applicable deposits of all the stays combined. There is a minimum deposit value of £25 per stay. However, if the total price of the stay is less than £25, then the total price will be paid as the deposit.

 

 

Tinwheeler replied on 12/08/2022 19:38

Posted on 12/08/2022 19:18 by Cornersteady

BB/YT you posted on the locked thread:

It if you make five bookings at the same time, isn't the deposit 20% of the total?....ie 100% of one booking?

for multiple bookings (5) the customer is being asked to pay for the whole of one stay in advance, could be upto a year in advance...

bank base rate is 1.75% and likely to rise further to help curb inflation. A good time to have plenty in the coffers

Just posting here to answer your question and set the record straight in case anyone reading it takes it as true, but no you're wrong. Just because 5 times 20% = 100% does not mean you can carry that over to more than one data value.

Think of five sites each at £25.

Each site's deposit will be 20% of £25 = £5, as there are five sites the total deposit is £25.

Or you could find 20% of the total £125 which is again £25. That is all anyone is being asked to pay, not for the whole of one stay in advance

 

However yes that is still in the club's account rather than ours and I did post while you were away that perhaps that is why deposits were being introduced.

 

Posted on 12/08/2022 19:38

Corners, I suspect some confusion arises because, when booking several sites, the deposits for each are calculated separately and then added together so that we only need make one deposit payment rather than, say, 5 separate payments. The 5 deposits won’t necessarily be the same so, in the event of a default, it’s clear how much has to be forfeited for any particular booking.

It's quite well thought out and I hope the implementation matches the planning.

Cornersteady replied on 12/08/2022 19:59

Posted on 12/08/2022 19:38 by Tinwheeler

Corners, I suspect some confusion arises because, when booking several sites, the deposits for each are calculated separately and then added together so that we only need make one deposit payment rather than, say, 5 separate payments. The 5 deposits won’t necessarily be the same so, in the event of a default, it’s clear how much has to be forfeited for any particular booking.

It's quite well thought out and I hope the implementation matches the planning.

Posted on 12/08/2022 19:59

Yes that's right in my post above I made it easy by saying each site was the same but in a tour that's probably quite unlikely?

And yes you're right again they are added together and no matter what the individual costs are it's still going to be 20% of the total.

And yes I looking looking forward to trying it out, I wonder if there will be a 'learning mode' where a booking can be made without actually booking - I would suspect not.

 

Interesting though is that when we didn't have deposits people were posting to say they wanted them and how the club should be more like commercials and now the opposite is happening? 

Briang replied on 12/08/2022 20:02

Posted on 12/08/2022 20:02

Please read my post as booking different sites at different times. It is 20% deposit for each booking.

Tinwheeler replied on 12/08/2022 20:06

Posted on 12/08/2022 20:02 by Briang

Please read my post as booking different sites at different times. It is 20% deposit for each booking.

Posted on 12/08/2022 20:06

Yes, we're agreeing with you👍🏻

Booking different sites at the same time works out exactly the same way but all the separate deposits are then added together so there's just one deposit payment transaction.

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