New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Takethedogalong replied on 26/11/2021 11:37

Posted on 26/11/2021 11:33 by SteveL

How much will a deposit be?
A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of the stay. If several stays are booked together, one payment will be taken to cover the sum of all deposits. There is a minimum deposit value of £25 so if the total value of a stay is less than £25, the deposit due at the point of booking will be full amount.

As I read it, it’s 20% if more. So on a £400 two week stay it would be £80. It would seem from the answer £25 is the minimum deposit, unless the total is less, in which case you pay all of it. More or less what the C&CC do, although I think they use a 25% figure.

 

Posted on 26/11/2021 11:37

So I did get it right, thanks Steve. It made better sense really. However, that’s another bit of spontaneity removed for anyone touring☹️ 

DaveT replied on 26/11/2021 11:41

Posted on 26/11/2021 11:41

The previous post advocates a choice of pitch for those who are able to arrive at site before or just at site opening time and join the grand prix to bag a particular pitch. I guess it's all a question of where you believe fairness starts, at the booking phase or at arrival?

After many years of membership, I find the site plan, google earth and various other tools invaluable for making an informed choice of pitch for sites that I haven't visited before. However, there are many sites that I return to, so I already know my preferences. 

peedee replied on 26/11/2021 11:41

Posted on 26/11/2021 11:41

If several stays are booked together, one payment will be taken to cover the sum of all deposits.

I take the above to refer to consecutive bookings for tours so that you do not pay a deposit for each Club site.

peedee

Tinwheeler replied on 26/11/2021 11:44

Posted on 26/11/2021 11:41 by peedee

If several stays are booked together, one payment will be taken to cover the sum of all deposits.

I take the above to refer to consecutive bookings for tours so that you do not pay a deposit for each Club site.

peedee

Posted on 26/11/2021 11:44

I read it to mean that a deposit is calculated for each site booking, whether a tour or not, but all those deposits are then added together so you only make one payment.

You will pay a deposit for each site but only make one card transaction to cover however many sites you book.

brue replied on 26/11/2021 11:45

Posted on 26/11/2021 11:14 by Thehappycaravanners

New booking system to include refundable deposits,  is that not defeating the object of introducing them,  hotels,  air travel etc all manage to deal with non refundable deposits why can't the club, its not exactly a new concept .

Posted on 26/11/2021 11:45

The deposit is only refundable under future T&Cs eg cancellation times, which have yet to be decided. possibly three weeks in advance.

JVB66 replied on 26/11/2021 11:45

Posted on 26/11/2021 11:33 by SteveL

How much will a deposit be?
A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of the stay. If several stays are booked together, one payment will be taken to cover the sum of all deposits. There is a minimum deposit value of £25 so if the total value of a stay is less than £25, the deposit due at the point of booking will be full amount.

As I read it, it’s 20% if more. So on a £400 two week stay it would be £80. It would seem from the answer £25 is the minimum deposit, unless the total is less, in which case you pay all of it. More or less what the C&CC do, although I think they use a 25% figure.

 

Posted on 26/11/2021 11:45

 Sorry Missed that on the QA page,  so even site staff when advised did not understand it  or were not given the full information on their pre release  info surprised

That could be interesting when trying to alter a tour if deposits already calculated, surprised

brue replied on 26/11/2021 11:46

Posted on 26/11/2021 11:41 by peedee

If several stays are booked together, one payment will be taken to cover the sum of all deposits.

I take the above to refer to consecutive bookings for tours so that you do not pay a deposit for each Club site.

peedee

Posted on 26/11/2021 11:46

No, each site has an individual deposit, like the C&CC system.

SteveL replied on 26/11/2021 11:46

Posted on 26/11/2021 11:41 by peedee

If several stays are booked together, one payment will be taken to cover the sum of all deposits.

I take the above to refer to consecutive bookings for tours so that you do not pay a deposit for each Club site.

peedee

Posted on 26/11/2021 11:46

I read it as one deposit but based on the cost of the three. Therefore if the three sites totalled £200, you would pay a £40 deposit. I don’t know what that would mean if you defaulted on one site but took up the other two.

brue replied on 26/11/2021 11:47

Posted on 26/11/2021 11:45 by JVB66

 Sorry Missed that on the QA page,  so even site staff when advised did not understand it  or were not given the full information on their prerelease  info surprised

Posted on 26/11/2021 11:47

Maybe some of the staff did understand JVB, but not all....wink

DavidKlyne replied on 26/11/2021 11:48

Posted on 26/11/2021 11:04 by DaveT

It appears that the club have tried to address a number of problems with their new policy. Personally, I am very much in favour of being able to choose the pitch type during the booking phase. The certainty of getting a particular pitch type is important to me and I won't have to worry that someone before my arrival on site has bumped me off my preferred pitch due to weather or whatever reason. Also, if the club site suffers adverse weather, it is less likely to cancel my booking in preference to someone who booked prior to me but now fancies a different type of pitch.

EasyT does make a valid point that there are too many people chasing too few pitches. Should sites that allow non-members now only insist on member bookings? Maybe sites that allow non-members should restrict non-member bookings?

With regard to deposits, until the Ts and Cs are confirmed, it is difficult to fully assess the impact of the policy on reducing speculative bookings. On the face of it, I am struggling to envisage how taking deposits will alleviate the problem. Perhaps more detail from the club will reveal all?

 

 

Posted on 26/11/2021 11:48

Dave

Also looking forward to being able to book the pitch type I want. Interestingly, for those that are often sceptical of Club methods and motives, it does really seems as though they have listened to members concerns on this particular point.

I think non members are a bit of a red herring. The Club have suggested they make up less than 2% of total bookings and I imagine a fair slice of those non member site nights are spent at the likes of Abbey Wood in London and the Edinburgh site which tend to draw a lot of overseas visitors? Also not much the Club can do if it is a condition of the site lease?

I suppose the hope of taking deposits is that those that are inclined to book a lot of sites a long way ahead knowing that they will/can cancel at the last minute will be discouraged from doing so because A) They will have to pay a  deposits and if they book a lot speculative weekends that is a lot of deposits and B) They have to cancel much earlier to avoid losing their deposit which will give others, particularly those that don't book so far ahead, the opportunity to take up the cancelled bookings earlier? One could argue that it would have been simpler for the Club just to change the 72 hour rule to the 21 day rule but without deposits much of current behaviour wouldn't change?

David

 

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