No News Yet on the New Booking System

DavidKlyne replied on 28/10/2021 12:06

Posted on 28/10/2021 12:06

I noticed in the latest magazine there is an article on potential changes to the site booking system. I am sure we had a similar article a couple of months ago? Although there seems a commitment to being able to book a pitch type they are less than clear on other changes such as deposits. Apparently they are still considering it and looking closely at member feedback, including Club Together!!! I suppose we should be encouraged that they are taking note of what is said on this forum? I could be wrong but there seems a sort on consensus on CT that probably its coming to the point where deposits might be the way forward, some more reluctant than others maybe? Obviously many would want to see the small print perhaps before accepting it as a way forward. A decision may well have been made but it seems that it could be a few more months before full details are made public.

David

replied on 28/10/2021 12:11

Posted on 28/10/2021 12:11

The user and all related content has been Deleted User

Cornersteady replied on 28/10/2021 12:32

Posted on 28/10/2021 12:32

In a statistical survey it is often impossible to get views from the whole population so a sample is taken. This can then represent the views of the wider population but only if it follows some basic rules. The most important and most basic is that it has to be representative of the wider group, for example in age ranges, genders, income, children... you get the idea. 

Now from regular posters on CT, I would say the majority are retired, over a certain 'mature' age, and quite well off? (All open to question here - I don't mind it's just what I see)

How many regular posters go on holiday with their children? Or how many go on holiday with a young family? How many go always in peak times? How many work and use weekends? 

Again you get the idea, for example there are a lot of thread about prices (justified or not)  but do 'we' represent the whole membership? Also 'we' really are a very small numerical sample? How many regular posters can you count? 

Personally I don't think 'we' do so while 'we' can or might be representative of one set of club members and the club can surely listen to 'us' I don't think we are the only ones who they should listen to?

Graydjames replied on 28/10/2021 12:48

Posted on 28/10/2021 12:48

Personally, I have no issue with deposits at all. I even prefer it. I like the fact that it helps to spread the cost. I have never quite been able to get my head around why there seems to be so much resistance to it in this place.

However, to the extent that people book sites with no definite intention to fulfil the booking (and I make no judgement as to what the extent of that is, because I do not know), deposits will only work if the terms are reasonably tough. I note that the C&CC rules state that those who cancel within 30 days of the start of a booking do not get their deposit refunded. However, I am not sure what the deposit is. I think it would need to be at least the cost of the first night and the 30 day rules sounds right to me. Using 72 hours as the cut-off would make very little difference to the status quo, as far as can see.     

 

replied on 28/10/2021 12:58

Posted on 28/10/2021 12:58

The only problem that I can see at present is too many members chasing to few pitches. 

brue replied on 28/10/2021 13:14

Posted on 28/10/2021 13:14

I was able to book a multi-surface pitch recently so it might be worth checking if some pitch types start to become bookable, we had a conversation about this slight change recently on CT. Can't find the link but could this be the precursor to deposits etc.?

peedee replied on 28/10/2021 13:18

Posted on 28/10/2021 13:18

Now from regular posters on CT, I would say the majority are retired, over a certain 'mature' age, and quite well off? (All open to question here - I don't mind it's just what I see)

Its only the "unemployed" who have the time to browse forums and take part in discussions. Some seem to have more time than others. wink

Personally I don't think 'we' do so while 'we' can or might be representative of one set of club members and the club can surely listen to 'us' I don't think we are the only ones who they should listen to?

I agree, don't know about others but every Club site I have been on this year has resulted in receipt of a survey for completion. I assumed that everyone gets one  and it is another avenue to express views.

However, I am not sure what the deposit is.

I think its 25 percent with a minimum of £25 or in full if booking cost is less than £25.

I also have no problem with deposits and have been one of those in favour of them.

peedee

eurortraveller replied on 28/10/2021 13:22

Posted on 28/10/2021 12:58 by

The only problem that I can see at present is too many members chasing to few pitches. 

Posted on 28/10/2021 13:22

Dynamic pricing would adjust price levels to surges in demand. If site X is being heavily booked the price automatically goes up. 

Cornersteady replied on 28/10/2021 13:23

Posted on 28/10/2021 13:18 by peedee

Now from regular posters on CT, I would say the majority are retired, over a certain 'mature' age, and quite well off? (All open to question here - I don't mind it's just what I see)

Its only the "unemployed" who have the time to browse forums and take part in discussions. Some seem to have more time than others. wink

Personally I don't think 'we' do so while 'we' can or might be representative of one set of club members and the club can surely listen to 'us' I don't think we are the only ones who they should listen to?

I agree, don't know about others but every Club site I have been on this year has resulted in receipt of a survey for completion. I assumed that everyone gets one  and it is another avenue to express views.

However, I am not sure what the deposit is.

I think its 25 percent with a minimum of £25 or in full if pitch cost are less than £25.

I also have no problem with deposits and have been one of those in favour of them.

peedee

Posted on 28/10/2021 13:23

Some seem to have more time than others

Not sure what that is supposed to mean or add to the thread there PD or why posting 'rates' are relevant? , but yes you certainty are posting more than myself atm so I guess that is true?

PS I didn't mention the deposit price, so not sure why you have replied to me with that quote?

peedee replied on 28/10/2021 13:23

Posted on 28/10/2021 12:58 by

The only problem that I can see at present is too many members chasing to few pitches. 

Posted on 28/10/2021 13:23

Which with the upturn in staycations might be the reason the Club appears to be sitting on its hands.

peedee

brue replied on 28/10/2021 13:27

Posted on 28/10/2021 13:27

The experimental system previously rolled out where pitches on certain sites were bookable appeared to end in failure. So I would guess there's got to be some sort of financial committment ie a deposit and a pitch choice to firm up bookings and confirmations.

If CAMC just rolls out pitch type bookings again I don't think it will work, committment is needed on both sides.

If this isn't done people will forget what they have booked, want to chop and change etc and chaos will reign.

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