Communications Preferences

The only e mails I get are booking confirmations which I think would be standard practice for all.

I'm so sorry you are having issues with this brue. I have forwarded the discussion to the relevant teams for their reference. if you can email the Club directly someone will get back to you. 

Thanks Rowena I'll contact the club and see what happens.  

E mail sent 14/06/22 via "contact us" to the website and app enquiry link.

Still haven't received any communications from CAMC so I now assume the Communication Preferences are not working (based on reading that some have had emails recently.)

We are still not getting the emails that others have said they get.

We have gone through the list on My Profile and selected the correct boxes.

We do get emails if we make a booking or amend or cancel one. Other than that we have to rely on CT for information. 

I was in the same position earlier in the year when I found out through the forum that there was a monthly newsletter and I wasn't receiving it. I checked  My Profile and the correct boxes where selected. I emailed the club and received a reply to say my profile had been checked and the right boxes where selected, Still no newsletter. I had to wait till the next month to find out I still didn't get newsletter. Emailed club again and received a reply to say "my email contained capital letters, maybe that's the problem."  Eventually I received a phone call while I was on a site setting up to say the settings on another server were set to not receive emails, and did he have my permission to change them. I said yes and I have been receiving the newsletters ever since. Looks like Club servers aren't talking to each other.

Thanks Burgundy, that is interesting to hear. Although I have been in touch with CAMC I have had no further response and feel that there are probably many like me who are left in limbo. Obviously this is a major fault and CAMC are not taking any action to sort it out. Like TG I have re-set things several times but it's obviously going out into the ether!

If TG doesn't mind I will report her post to highlight the lack of action. If CAMC intend upgrading their booking system soon it would be good if everything could "talk" in fact if it doesn't the system is never going to work! 

Crikey I've had an email. Thanks, I hope others have had the same. I live in hope? 

Nothing at all since my last post, I wonder how many other members are in the dark too,!

Assuming quite a few will opt out and a proportion like us are on another CAMC planetary system is there any resolution in the offing? 

PS not that I want lots of e mails but if I've opted in it would be good to see updates.