Server Errors again

Thanks for highlighting this and sorry that you are still receiving server errors. This is an issue that the team are aware of. 

A plan is in place to improve the functionality of the Club Together platform moving forward and we will be able to share further details in due course.

We keep on highlighting this, Rowena, but it gets worse rather than better 😤

How's this for irony - I tried 3 different ways to access your post because I kept getting the server error message on it. The only way in was via the front page and the section.

Thanks for highlighting this

Do you actually not experience the problems we get on a daily basis, probably at work you may not because of being on a local intranet, but from home you surely must. Your absence in posting certainly doesn't instil confidence regarding the future of CT.

the IT dept MUST be aware of the on going problems with this site because we've high lighted them time & time again, but sod all has been done about it.

Im pretty sure that if the 'problem area' of the CAMC IT system was one that allowed bookings or collected money, and not CT, then the cavalry would have come over the hill many, many moons ago.

with CT being a non profit, not (really) important part of the whole, it won't attract resources, many of which are surely being deployed on the new projects, like the booking system implementation.

however, day to day fixes will always be required on even the best systems (even Apple, Microsoft etc) and these are managed alongside the larger tranches of work.

we may learn that 'the plan' is a whole new way of presenting CT which is a project in itself where these errors will be fixed by default and when and how it's going to be implemented...

but if it's not, and CT just requires 'maintenance' on the current system then I dont see why 'the maintenance plan' to resolve it can't be shared...other than the fact that the reality could then be measured against that plan.

EDIT, I'll just add that I think Ro is between a rock and a hard place on this and we should surely be getting a sensible answer from one of the IT bods rather than letting us 'shoot the messenger'.

'yt', you have been around for a number of years and witnessed the changeover to the 'new' forum in 2016, but perhaps not have read the ITs postings since its concept regarding the poor performance of CT. There has been various postings from various departments over the years from persons never seen or heard of again. Sure, Rowena is stuck in a hard place but apologies for a poor performing Forum for at least 5 years doesn't instil confidence with anyone associated with CAMC.

Why this 'plan' is top secret I don't understand.

I'll echo that, Meth. YT has posted at length about the shortcomings of the club's IT systems on several occasions previously but it appears to have had no effect. 

I guess Rowena is probably embarrassed to be associated with such an inefficient operation and, as you say, the shortcomings don’t give us any confidence in the club as a whole.

Once again, the club has fallen down in the communications element of all this mayhem.

Money is being taken in increasing amounts yet the ‘returns’ for our investment is returning less daily & weekly. There is no excuse at all for the failure to ensure the normal running of infrastructure(CT). The law of diminishing returns hit its zenith years ago & has since been declining to an alarming state.

I do hope Rowena will keep us informed about this plan perhaps monthly even if it’s to say it’s still being worked on.  

The very reason for my OP was the inability to access the very post you started Ro, and that was months ago. Why has nothing been done in the intervening period? Is it that, for all you apologies, the club's IT dept is just not up to the job it has been assign and employed to do?