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Love our motorhome
Reviewed on 24/08/2018 18:26
seymourone
Reviewed on 21/07/2018 21:19
bernv
Reviewed on 03/07/2018 09:53
We visited the “good Life CL” although it wasn’t for us in June 2018. To start with the instructions are misleading where it says “In about 1 mile turn into a small lane” do not be mistaken, this turn is a very narrow rutted farm track, so narrow that both sides of the caravan drag along the hedges either side of the track, there is no way of avoiding this potential damage. “Note if you miss the track as we did looking for a lane it is very difficult to turn round” We were greeted by Mr Pead on arrival who advised us to select our own spot to pitch he advised us he would call later to check with us, he did not. The following morning before 9.00am he was banging on the caravan door “all our blinds were closed as we were showering” demanding the rest of his money. We had paid a 50% deposit so felt he was being unreasonable as we were in credit for a further 2 days, he left and said he would call back later. We were out all day and did not get back until about 6.00pm, Mr Pead reappeared demanding for his money, in a very aggressive way I got my cheque book out and started to write a cheque he said he wanted cash, I told him I did not have sufficient cash on me, he then replied “well go and get some then, I told him I would the following day, but he demanded that I go that night, had already had a drink and refused to drive. After a heated discussion he said he wanted it first thing in the morning and left. My wife and myself felt so intimidated by his aggressive manner we found another site not very far away where the owners were most pleasant and helpful, We left the following morning losing £8.00 of our deposit and again dragging the caravan up both sides of the hedge.
Reply from the Club:
Thank you for your review. Fay, the CL Owner, has been in touch as she and her husband work really hard to ensure everyone has a wonderful time on their site. Firstly, we are sorry you found it difficult to find the site. Directions are written on their website, on the Club website and in the email confirming the booking. The site is sign posted, with a wooden 'Good Life' sign, and 2 Caravan and Motorhome club signs at the entrance to their lane. The CL Site had that week cut back the branches on their hedge, which they maintain regularly, to ensure there are no damaging branches in the lane however they do carefully leave the wild flowers as they are encouraging nesting birds and wildlife for guests to enjoy the local nature and wildlife. Their terms of payment are clearly communicated when booking with an email that is sent out to guests explaining that they require full payment in cash on arrival. As they are a working farm, their time is spent on the farm and the nearest bank is a 45 minute drive away which is why they request cash rather than payment by cheque. The CL owner did offer to help you find another CL site to stay on when you advised you were leaving as they wanted to help, even though their departure meant that they were out of pocket for the balance that was due. We are sorry to learn you did not enjoy your stay and would like to assure you that the CL Owners do go out of their way to make everyone feel welcome as you can see from the many 5 star reviews they have received.
JanMR
Reviewed on 19/05/2018 11:40
keith owen
Reviewed on 09/09/2016 00:31