we booked this site for the days after Christmas. The plan was to visit down south the a drop off into Bristol to catch up with the rest of the family. The booking was made with Jenny who was very helpful. Because of the dad weather we had an unpleasant time over Christmas. So we decided not to drop off into Bristol, cut our looses and get home in one piece. We contacted Jenny was great about it. They said they would have help and really offered to put themselves put. So I would recommend this site for the help that was offered. We are looking at visiting in the summer.