Owner was rude on arrival. We made an error of going onto the site and she spoke to us rather rudely. We had reduced our stay as my nephew was emigrating to Australia. We had given plenty of notice which she herself confirmed. She felt it was acceptable to tell me my nephew was not a close member of my family and she had not managed to relet one out of the 4 nights. Not knowing us, it was rude to comment on who is and who is not a close member of our family. Having lost 3 members of my family within 5 years, yes my nephew is a close family member!!!! On paying the balance she announced she was keeping the change and she could have charged us for the night not rebooked. It was only a £1 but again her manner was extremely rude. Thankfully it’s not a welcome we’ve ever experienced before. Will not return.