Any holiday provider will increase popularity and profitability if listening to the needs of its patrons. Unfortunately (and looking at most if the reviews here in addition to my own recent experience), this is not practised at the Gowerton site.
A holiday is a holiday, and not a cast iron regime, and when you spend the first hour every day of your holiday after waking at 8.30 rushing down breakfast and hoping for the urge to "go" before the toilet block shuts at 10.15 am for an extended period for cleaning, it somehow takes the glint of the "holiday" experience.
I'll say no more on that, except to ask (as others have here) why the only real facility available on this site (toilets and shower block) has to shut at absolutely the least convenient time for its hundreds of patrons, trying to have a good time, with little conceivable reason for the cleaning time being anything other than staff convenience.
Can I please suggest that cleaning occurs at any time from 12am to 3pm, or is that again going to hit deaf ears?
Yes, my caravan has a toilet, but as I am sure is the case in many more intimate caravans, it can be uncomfortable for people to use in proximity to others.
It all adds to a big reason not to visit a site in future, and in the absence of praise but the presence of heavy criticism right here in the reviews, surely someone could listen and put themselves out a bit to shift the times?
I am reluctant to say this but there is a tendency to always state how amazing the CC is, but an essentially holiday providing organisation really should listen to its customers more, and given a price of £30 a night for 2 club members on a grass pitch, this is hardly budget even in peak Summer season...
Moan over...
Facilities I strangely found just adequate. Most say not enough, but I only had to queue once for 5 minutes, and that to me is acceptable... As stated, it was peak season and almost all pitches fully occupied.
The noise was not as bad as stated in other reviews (and we have a pop top caravan.
The site abuts Gowerton, which is far from picturesque (lots of noise from playing field adjacent in better weather), but does offer a reasonable base due to proximity of big Supermarkets.. 10 mins drive.. and the walkable Tesco Express). It also makes for easy access for the very beautiful Gowerton coast.
Please, please listen to your customers re the toilet closure times. It can be a big issue for many, but can be resolved with the minimum of effort. Clean the toilets from 1pm onwards and perform other tasks during the period a great many on "holiday" would wish to use them or the showers. This would also reduce queuing as they would be open during a far greater peak time and closed during an extremely quiet time. This would address all the other complaints here that drag this otherwise decent site down.
I'd like to hear a response from either the club or the site on this one...
